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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7974 reviews)
Brandon S
February 16, 2026
5 out of 5
After a few really rough retail experiences lately, walking into Best Buy San Francisco was such a relief. I ended up picking up the ASUS ROG Flow Z13, and Alex — the main computer specialist there — was absolutely outstanding.
He was incredibly knowledgeable, explained the processor differences clearly, and made sure I understood what I was getting. What really stood out was that he genuinely tried to save us money by recommending open-box options instead of just upselling. That level of honesty and expertise is rare.
Huge shoutout to Alex for the amazing service. He made the entire experience smooth, stress-free, and actually enjoyable. Thank you!
Melissa G
February 16, 2026
5 out of 5
Great new hire at Best Buy. Clever kind patient. I was scammed and had to have my computer wiped clean. "Kevin"
Varun R
February 15, 2026
1 out of 5
All the employees act like they're too busy to assist you. 🤷♂️
Scott D
February 13, 2026
3 out of 5
Was notified that order was complete and ready for pick up. Did not have time for the web site "make an appointment" went by store and customer service unable to help. Only Geek Squad and the line wasn't moving so I had to leave. I don't cue. Ever!