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Best Buy San Francisco (13th And Harrison St.)
1717 Harrison St
San Francisco, CA 94103
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7469 reviews)
Kunvar T
September 12, 2024
5 out of 5
Bought meta ray bans. Arrived next day. Good store.
Ian C
September 12, 2024
1 out of 5
Another waste of a journey. Advertised item not in stock, but they can order it! No thanks, that's what Amazon is for
Chelsea B
September 11, 2024
1 out of 5
I am incredibly disappointed with Best Buy's customer service. After receiving a TV stand on August 20th with a missing wheel, I spoke with multiple customer service reps, only to be told they could do nothing since the return window ended on September 4th.
I was not trying to return the item I just wanted them to provide me with the part that was missing.
After waiting 50 minutes to speak to a manager, I was assured the part would be available in-store, but upon arriving, I was told otherwise. The in-store manager rudely suggested I go to a hardware store to resolve my issue. This experience was extremely frustrating and shows a complete lack of accountability and customer care.
Best Buy gods if you are reading this please help. I have a $200, 3 legged TV stand that is useless without a 4th wheel.
Response from Best Buy
September 12, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64189350. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob
Vladimir B
September 10, 2024
5 out of 5
Found what I needed quickly.