Waited 15 mins for curbside pickup. No one showed up. Had to go inside. Weird attitude as well.
Pushy, pushy, hurry up we're busy! They were nice enough, but very quick, quick, hurry up
In the store now. Customer service waved their arm at me to indicate where all the phones are. I needed a phone with no internet and if I needed someone to wave at me I wouldn’t be here. I specifically did not go to target for this purchase. Dismissive so that feels great!
Response from Best Buy
April 22, 2026
Good Evening,
We certainly understand how you are feeling after being directed to the location of the item you were interested in, and did not receive the assistance you requested. We would be happy to review this situation in full. Please send our team a private message on social media, so we can better assist you. In the message, please include your Google review case ID: #144930.
- Facebook (https://bby.me/qnJg7E)
- Twitter/X (https://bby.me/U8CaVp)
- Instagram (https://bby.me/ugynEu)
Bought my macbook and motog from here. Even got ny watch band changed. Supervisor Matt helped me even when they don't provide samsung watch band change service. He still changed mine with the one i provided for free. Great staff.