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Frequently Asked Questions About Best Buy The Plant

How do I check product availability at the The Plant Best Buy?
How do I check my order status?
My local The Plant Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy The Plant stores’ holiday hours?

Recent Reviews

4.3
(3133 reviews)
Marisol R
October 05, 2025
5 out of 5
I give the manager and representative 🌟🌟🌟🌟🌟5 stars; they both made my experience easy and simple. I had purchased a Rexing dash cam in 2022. Yes, I did purchase the Geek Squad yearly protection plan as well. The manager gave store credit for my old Rexing dash cam. As of last week, my dash cam started to glitch; it would turn on and reboot itself over and over. It just would not stay on. The representative, Cheryl or Charlie (woman), I can't remember her name exactly. She took her time to help me find the right dash cam. Thank you both for your concern and helping replace my dash cam for a newer version. 😊
Paul N
October 03, 2025
5 out of 5
Nice customer service
John S
September 29, 2025
5 out of 5
Very helpful
Nickolastrong A
September 29, 2025
5 out of 5
We were impressed by how professional and helpful the staff were when we were trying to pick out a new TV, they walked us through all the features without any pressure. Who knew buying electronics could feel this smooth?

About Best Buy The Plant

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