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Best Buy The Plant
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Frequently Asked Questions About Best Buy The Plant
How do I check product availability at the The Plant Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Plant Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Plant stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Plant Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3093 reviews)
Alicia C
July 16, 2025
5 out of 5
Great customer service by Jazmine. She was such a great help and got me in to buying a new washer dryer and a printer. And I love how they work.
Armando F
July 15, 2025
5 out of 5
Tem tudo
Goose A
July 13, 2025
5 out of 5
Went with a friend to purchase a new Samsung TV. Forget the you g ladies name but she nailed the customer service 👍
Vonnie W
July 10, 2025
1 out of 5
The Greeters do the greeting. The staff. These peeps don't want to help. We flagged someone down and unfortunately experienced the most apathetic, lazy person with one-word responses. He went to look for inventory but chatted it up with a young girl. Thank goodness I did not see that.
Response from Best Buy
July 15, 2025
Thank you for sharing your feedback with us, Vonnie. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/b1sbj3), X/Twitter (https://bby.me/vsa072) or Facebook (https://www. https://bby.me/sih7ed) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 14044. We look forward to hearing from you.
Regards,
^Deysha