Frequently Asked Questions About Best Buy The Plant
How do I check product availability at the The Plant Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Plant Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Plant stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Plant Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3154 reviews)
Xingyu C
December 08, 2025
5 out of 5
Fast and easy shopping experience
Asuka L
December 07, 2025
5 out of 5
I picked up my 77-inch Samsung TV here, and the whole process was extremely smooth and fast.
Pamela H
December 07, 2025
5 out of 5
I love to look at best buy. This one employees are very personable they spend time explaining things to me as best they can.
Khan L
December 07, 2025
1 out of 5
I bought open box tv came back home and tv goes black screen in the middle of the setup, this is a shitty store sale faulty things to customers while customer believe in Best Buy standards at the equipment will be functional. Fraudulent store
Response from Best Buy
December 07, 2025
Hello, Khan,
We appreciate you taking the time to write us about your open-box TV and choosing us for your purchase. We're sure it can be frustrating to make a purchase and then notice something is wrong with it. We’d like to get this looked into further for you.
Please write us through our social media channels on Instagram (https://bby.me/btsuty), X/Twitter (https://bby.me/u2s1vp) or Facebook (https://www. https://bby.me/tjjghs) with the details of your situation. Also add Google Review 83056. We look forward to hearing from you.