0 stars if i could, customor service did not help me one bit, told me some random bs that i followed just to end up telling me, "yea we can't help you sorry!" i wasted time, money, and now even my nephew won't get his birthday present! Thank you so much bestbuy!!!!!
Response from Best Buy
July 04, 2026
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that your experience was a negative one, that's never what we expect. We would like to hear more about what happened.
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Great Best Buy with all the leading brands and products.
Had a pleasant experience purchasing here!
Very helpful and friendly