Best Buy The Plant

The staff helped me find what I needed

Dear Best Buy on Curtner Ave, I had a tremendously helpful and positive experience thanks to two hard working employees in the laptop department named Danny and MiaBella. Once I approached the department, I was automatically greeted with assistance (along with another customer right next to me) so they’re both on top of their task responsibilities when it comes to working. Both of them carry a professional yet welcoming attitude, which makes them approachable for any questions. They both help each other out in diverse ways, whether confirming questions for different clients or translating for customers in Spanish. Technology can be confusing, but knowledgeable service like theirs make it less frazzling. You also know they’re genuine about their sales, when they show you proof on how a specific product works in front of your face like the speed/memory of a laptop. As a grateful customer, I just wanted to shed this acknowledgment and reassure the management how you hired some great staff members and have an excellent team.

Great customer service! Can't wait to get my virus free laptop back! ☺️

Fast, friendly, and absolutely amazing service. From the moment I walked in, the staff was helpful, knowledgeable, and made the whole process smooth and stress-free. Everything was handled quickly, and I felt taken care of the entire time. On top of that, the location is only 5 minutes from my new place, which makes it even better. This is exactly how customer service should be. Huge thanks to the team at Best Buy — definitely a 5-star experience and I’ll be back.