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Frequently Asked Questions About Best Buy The Plant
How do I check product availability at the The Plant Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Plant Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Plant stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Plant Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3142 reviews)
Yeison C
November 17, 2025
5 out of 5
Good
Ang D
November 15, 2025
5 out of 5
Thích
Wil G
November 08, 2025
5 out of 5
Courteous staff, very fast pickup
Nora I
November 06, 2025
5 out of 5
Best buy has the best technology savants at the Geek Squad. I thought I was a nerd until I met these guys who are way smarter than me. Usually, troubleshooting phones and technology is like second nature to me. I'm team Google all the way. I have android phones but my parents have Apple phones. This one day, my Mom's iPhone stopped working and was stuck in accessibility move for blind people. It started acted weird because I couldn't get out of accessibility mode. I tried all the steps Google showed me, and still I had no luck. I called Apple Care and the steps didn't help me get the phone into a functioning state. Apple Care suggested that I go to Best Buy because they have Apple Care. Thankfully, Donald was a genius and got me into my Mom's phone in five seconds. My Mom was elated.