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Frequently Asked Questions About Best Buy The Plant

How do I check product availability at the The Plant Best Buy?
How do I check my order status?
My local The Plant Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy The Plant stores’ holiday hours?

Recent Reviews

4.2
(3093 reviews)
Alicia C
July 16, 2025
5 out of 5
Great customer service by Jazmine. She was such a great help and got me in to buying a new washer dryer and a printer. And I love how they work.
Armando F
July 15, 2025
5 out of 5
Tem tudo
Goose A
July 13, 2025
5 out of 5
Went with a friend to purchase a new Samsung TV. Forget the you g ladies name but she nailed the customer service 👍
Vonnie W
July 10, 2025
1 out of 5
The Greeters do the greeting. The staff. These peeps don't want to help. We flagged someone down and unfortunately experienced the most apathetic, lazy person with one-word responses. He went to look for inventory but chatted it up with a young girl. Thank goodness I did not see that.
Response from Best Buy
July 15, 2025
Thank you for sharing your feedback with us, Vonnie. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/b1sbj3), X/Twitter (https://bby.me/vsa072) or Facebook (https://www. https://bby.me/sih7ed) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 14044. We look forward to hearing from you. Regards, ^Deysha

About Best Buy The Plant

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