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Best Buy The Plant
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Frequently Asked Questions About Best Buy The Plant
How do I check product availability at the The Plant Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Plant Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Plant stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Plant Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3117 reviews)
Hung D
September 03, 2025
1 out of 5
Call their number and u get a dumb bot... then it transfers u to a call center and not someone from the store. If I wanted someone from call center I wouldn't have looked up the specific store number. Then call center guy tells you to call the number again. I swear big corporations are getting dumber and dumber when it comes to serving their consumers. It's no wonder big corporations get too much into their big heads to understand the basic principles of sales!
Best buy needs to hire new head for customer support. So not in touch with customer needs at all.
Joey T
September 03, 2025
1 out of 5
DO NOT COME TO THIS LOCATION. I purchased 2 different sets of speakers IN THE SAME DAY and returned both, THE SAME DAY! As I was assured that either set/pair would work. Neither of them did. WASTE OF MY TIME AND MONEY!! Total lack of knowledge from the staff and I could not be more pissed off. COMPLETE WASTE of my TIME & MONEY!!. Seriously, DO NOT GO TO THIS LOCATION!!!!!!!
Response from Best Buy
September 03, 2025
Hi Joey,
Thanks for sharing this review here. I hate to hear that the speakers you purchased didn't work properly, which I understand would be frustrating. If you need any further assistance with this, or would like to share additional feedback with us, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/g62usa), Twitter/X (https://bby.me/odu6g7), or Instagram (https://bby.me/ur8l8u). Please also include the Google Review reference number #38815.
Thank you,
^Caleb
Sid
September 01, 2025
5 out of 5
I was here to buy a HomePod, the folks here are very helpful.
The manager is great! There was a kid who was creating music on Apple garage band in the Apple section and the manager (I guess his name was Matt) was super chill about and let the kid play with the iPad instead of stopping him. Bestbuy should hire more managers like Matt, Matt is cool. 100% recommend this location.
victor g
September 01, 2025
5 out of 5
Exelente