Best Buy The Plant

Still a mess. Features sales but they're out everywhere and it can't be ordered. Display selection inconsistent. Pretty mediocre experience.

Best Buy on Curtner in San Jose is a great location and the Staff are exceptional! We went in to purchase a new phone and received the best Customer Service and care from Charlize. Definitely will be returning to this store for our electronic needs. Thank you for a great shopping and cell phone personal service.

The staff helped me find what I needed

Dear Best Buy on Curtner Ave, I had a tremendously helpful and positive experience thanks to two hard working employees in the laptop department named Danny and MiaBella. Once I approached the department, I was automatically greeted with assistance (along with another customer right next to me) so they’re both on top of their task responsibilities when it comes to working. Both of them carry a professional yet welcoming attitude, which makes them approachable for any questions. They both help each other out in diverse ways, whether confirming questions for different clients or translating for customers in Spanish. Technology can be confusing, but knowledgeable service like theirs make it less frazzling. You also know they’re genuine about their sales, when they show you proof on how a specific product works in front of your face like the speed/memory of a laptop. As a grateful customer, I just wanted to shed this acknowledgment and reassure the management how you hired some great staff members and have an excellent team.