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Frequently Asked Questions About Best Buy Santana Row

How do I check product availability at the Santana Row Best Buy?
How do I check my order status?
My local Santana Row Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Santana Row stores’ holiday hours?

Recent Reviews

4.2
(3174 reviews)
Kalyan C
November 15, 2024
5 out of 5
Best place for all electronic deals
guohui h
November 12, 2024
1 out of 5
服务态度非常差
Response from Best Buy
November 13, 2024
Hello! Thanks for sharing this feedback. I know it's important to receive the best service and support in-store, and we'd like to follow up on your recent experience. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your private message with “This is in regards to my Google review 64420326” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation. Thank you, ^Allison
Oswaldo M
November 12, 2024
5 out of 5
Great service
Brian L
November 10, 2024
5 out of 5
Shopped here for an IPad Air. I was helped out by Martin and he took care of me. Definitely recommend, great customer service.

About Best Buy Santana Row

bestbuy.com