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Pacific Sales Kitchen & Home San Juan Capistrano
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Frequently Asked Questions About Pacific Sales Kitchen & Home San Juan Capistrano
How do I check product availability at the Pacific Sales San Juan Capistrano?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Juan Capistrano store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Juan Capistrano stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Juan Capistrano store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(196 reviews)
Tonya C
December 28, 2025
5 out of 5
My husband and I went to Pacific Sales to look for a faucet for our new kitchen sink and new Quartz countertops. Monique greeted us and showed us the various faucets. She has a wonderfully kind personality. She has a lot of knowledge about all the faucets, she answered our questions and printed out the specifications and prices on the faucets. Monique was patient, professional and really listened to what we were looking for! Monique is committed to helping customers find the products they want to buy at Pacific sales
Anton F
December 21, 2025
5 out of 5
⭐️⭐️⭐️⭐️⭐️
Susie at Pacific Sales in San Juan Capistrano is amazing! She’s extremely helpful, personable, and goes over and beyond every step of the way. Highly recommend asking for Susie!
K L
December 19, 2025
5 out of 5
Kenneth was very knowledgeable, helpful and patient with us as we navigated through the many appliance options available. And Jacob, the front desk person was also great. Very positive experience overall.
Teri W
December 17, 2025
5 out of 5
Wow! I’m a repeat customer at Pacific Sales, and today was another reason for that repeat business. I dealt with Sash, Joe and Michael Bailey. They went above and beyond to help me with my complicated order. Very professional and caring. I will be back.