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Pacific Sales Kitchen & Home San Juan Capistrano
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Frequently Asked Questions About Pacific Sales Kitchen & Home San Juan Capistrano
How do I check product availability at the Pacific Sales San Juan Capistrano?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Juan Capistrano store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Juan Capistrano stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Juan Capistrano store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(171 reviews)
Faye B
July 30, 2025
5 out of 5
Highly impressed by and grateful for the service and knowledge of Rick Bluck, plumbing specialist, who guided us through numerous decisions. He made himself available for frequent follow up calls and was always friendly and helpful. He knows his products well and made what could’ve been an overwhelming project much more manageable.
Also, very happy with the professionalism of Joe in Appliances. Front desk and customer service people work hard to keep up with the demand in this very busy store. Highly recommend doing business with Pacific Sales, San Juan Capistrano.
Marcella Y
July 06, 2025
5 out of 5
Pac Sales in San Juan is THE dream team - shoutout to Susie, Rick, Jonathan and Sash for helping my parents pick out new appliances for their home! They were all extremely helpful, insightful about the products, patient, and kind. Service was INCREDIBLE. Thank you for helping out my folks!!
Judie O
June 24, 2025
5 out of 5
Excellent help from Jonathan in finding all four appliances we needed at best price and style.
Lisa V
June 21, 2025
5 out of 5
Needed to replace my dishwasher and was looking to match my existing Kitchen Aid appliances that I purchased two years ago ( Double Oven, Stove Top & Wine Cooler). Jonathan immediately greeted me and escorted me right to where the dishwashers were. He showed me my Kitchen Aid options and all the differences of the models so I could compare and make a decision. Jonathan was extremely knowledgeable, efficient and I was able to purchase what I needed and set up a delivery time all within 15 minutes. Would highly recommend Jonathan Infante if you want a honest and reliable salesman next time you are in need of any appliance at Pacific Sales/ Best Buy in San Juan Capistrano!