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Pacific Sales Kitchen & Home San Juan Capistrano
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Frequently Asked Questions About Pacific Sales Kitchen & Home San Juan Capistrano
How do I check product availability at the Pacific Sales San Juan Capistrano?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Juan Capistrano store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Juan Capistrano stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Juan Capistrano store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(167 reviews)
Lee P
May 17, 2025
5 out of 5
Super responsive and great to work with. Huge range of products in the showroom and they can order just about anything. Sonia was a big help with getting financing arranged and quoting appliances and plumbing hardware for our kitchen remodel.
William A
May 15, 2025
5 out of 5
This is one of Pacific Sales' nicer locations. I especially like working with Jeff in this location.
He's well versed and shoots straight with you. I can't recommend him more as a salesperson. Very knowledgeable on the various items they stock and can source.
milad k
May 13, 2025
5 out of 5
I had an absolutely outstanding experience purchasing BBQ appliances from Pacific Sales in San Juan Capistrano, thanks to the exceptional service provided by Susie and Kenneth. From the moment I walked in, Kenneth and Susie were welcoming, knowledgeable, and incredibly helpful throughout the entire process.
They took the time to understand exactly what I was looking for and patiently walked me through all the options that would best suit my needs. Their expertise in outdoor kitchens and BBQ setups was impressive, and he made what could have been an overwhelming process feel seamless and enjoyable. Kenneth went above and beyond to make sure every detail was taken care of—from product selection to scheduling delivery and follow-up.
I couldn’t be happier with the quality of the appliances I purchased and the professional, personalized support I received. If you’re looking for top-tier customer service and expert guidance, I highly recommend asking for Kenneth and Susie at Pacific Sales in San Juan Capistrano. They both truly made the experience exceptional!
sue s
May 10, 2025
5 out of 5
Kimberly Garibay and Michael T. were very helpful in hepling me with an exchange. The process was handled professionally. Their help was appreciated.