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Pacific Sales Kitchen & Home San Juan Capistrano
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Frequently Asked Questions About Pacific Sales Kitchen & Home San Juan Capistrano
How do I check product availability at the Pacific Sales San Juan Capistrano?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales San Juan Capistrano store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales San Juan Capistrano stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales San Juan Capistrano store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(187 reviews)
Juan I
November 07, 2025
5 out of 5
Finally!! We went to a number of different places that looked (online) like they’d have what we wanted: a simple showroom where we could see and sit on different toilets and select the ones we wanted. This place is it! Not a fancy shmancy showroom with designer showers, tubs, and toilets that all run $10k (or more!) but rather a down to earth showroom with a wide range of products, features, and price points. Rick Bluck, our salesperson, was very knowledgeable, friendly, and helpful. He guided us through the process and made recommendations which we had not considered. His professionalism and easy going manner made the purchase of 4 new toilets a breeze. Will definitely be going back to Pacific Sales Kitchen & Bath when we start working on other areas around the house!
Stephen S
November 03, 2025
5 out of 5
We had such a great experience with the team at Pacific Sales! We remodeled our master bath, kitchen, and floors, and we can’t say enough about how amazing and helpful Michael B. was. His knowledge, design expertise, and customer service truly made our lives so much easier. Everything turned out beautifully, and we couldn’t be happier with our purchases. Susie was also great in helping us choose our appliances. Thanks so much Michael! I’ll come in and show you photos soon!
Art W
November 01, 2025
5 out of 5
Sash, Jacob & Jeff graciously helped us out in processing our plumbing order! Patient and efficient! We’ll come back!
Bruce L
October 26, 2025
5 out of 5
Went in to purchase a Kitchenaid Range. We knew what we wanted and how much it would cost. We were greeted at the door and turned over to Kenneth who showed us the models closest to our target on the floor. Kenneth was knowledgeable and forthcoming and he never tried to upsell us on another brand. Kenneth made the experience painless and we could not be happier.