Bought computer 3-4 months ago, within 2nd or 3rd month the screen only works 30% of the time then took it to get looked at they don’t do anything, tell me it’s still is broke. Lose my charger and don’t put any of my data back on the computer. Unbelievable, now I have a blanch computer that barely work and don’t have a charger. Guy working there could barely talk either.
Response from Best Buy
January 12, 2025
Hello, Henry,
Thank you for reaching out to us here on google, and taking the time to share your experience. We understand how important a working computer can be, and understand how we would feel in this situation. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64670856
regards,
^Brandon
Shout out to BestBuy and there team for being so helpful and understanding. Big shout out to (Neal) for helping me with my trade in as well, and just always being so helpful whenever we come to shop here.