Staff was very helpful...thank you!!!
Great customer service; not pressuring, kind, helpful, knowledgeable and they don't ignore you. Good selection which covered my basic battery and memory card needs.
Not overly friendly at front desk but was helpful in %
Guiding me to the right department. I was disappointed to realize that although they se.l samsung products they do not service them. Overall it was a good experience.
Went in at open on a Sunday to buy a phone and activate a new line. At the mobile counter, Ezra assisted us. From the start, Ezra demonstrated impressive expertise, answering questions quickly and effectively. Feeling confident in his guidance, I proceeded with a trade-in and new line activation. The promotion turned out to be even better than expected, prompting my wife to trade in her phone as well.
The process hit a snag during carrier activation, requiring several hours of back-and-forth with carrier reps. Despite the frustrating delays, Ezra remained incredibly patient, professional, and empathetic—balancing multiple customers and managing calls on hold with ease. His dedication made a challenging experience much more manageable.
Would definitely recommend working with Ezra for any mobile needs!