SCAM!
I went to buy an open box tv for $539. A brand new one is $599.
Red Flag - We found the right one I was looking for and had a price of like $639!
Red flag- They couldn’t pull up the right price and said I can buy it for $599. THE SAME AS THE NEW ONE!!!! It didn’t have a box!!!!
3rd red flag- They told me I have to buy it online. Which I understood. Guess what? Now it says it’s unavailable!
Response from Best Buy
January 18, 2026
Hello. To hear there were difficulties with pricing and purchasing a television is far from ideal, and we would like the chance to look into this for you. Please reach out to us on Facebook (https://bby.me/eqbvb1), Twitter/X (https://bby.me/s79ne8), or Instagram (https://bby.me/jdkkjh) and include Google Review 106275. One of our agents will be glad to help assist. Thanks.
Socorro C
January 16, 2026
Great customer service Ash
Response from Best Buy
January 17, 2026
Hello, thank you for taking the time to leave us a review. We would love to pass your kind words along to the store leadership team. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #105637".
Facebook (https://bby.me/km9p46)
Twitter/X (https://bby.me/x3f1aq)
Instagram (https://bby.me/roj43q)
Staff was friendly and nice . Dylan in the tv department t was very helpful and knowledgeable
Gabriella “
January 10, 2026
Great geek squad service! Brought my work laptop in, thought it crashed and wouldn't be able to retrieve my files. It was a corrupted disk, they retrieved my stuff and added a new drive. It was great. $315 out the door. Buying the membership, $195 saved some $ and now if I have issues with any of my computers I can bring it in in 2026