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Frequently Asked Questions About Best Buy San Marcos

How do I check product availability at the San Marcos Best Buy?
How do I check my order status?
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Marcos stores’ holiday hours?

Recent Reviews

4.2
(2608 reviews)
Nancy P
October 04, 2025
5 out of 5
Precios excelentes
Greg K
September 23, 2025
5 out of 5
Staff was very friendly and assisted me in my purchase/exchange. Not very crowded either!
Ms. L
September 20, 2025
1 out of 5
No one ask me did I need help
Kris
September 07, 2025
1 out of 5
This location is very rude and does not honor their exchange policy.. they act like the president and I’m a peasant .. my item was in the proper condition and with the dates of being exchanged but they refused to do it because it had a smell.. I told them the smell has nothing to do because it’s defective and I’d like to exchange for a new 1 .. he said yes and then said no .. these guys act like little girls so I had to take the item to Oceanside to exchange it with no hassle .. never shop here if you want a good experience and good customer service cus these guys at this location are trash and act like tyrants when you spend thousands of dollars .. what a joke
Response from Best Buy
September 08, 2025
Hello, Receiving poor exchange experience at the store is upsetting. Let's discuss this interaction. Mention review # 40865 when reaching out on social media links below. Facebook (https://bby.me/5o1pdu) Twitter/X (https://bby.me/xzwmso) Instagram (https://bby.me/cd3vq2)

About Best Buy San Marcos

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