Best Buy San Marcos

Prices are so high. However, the assistance was great - not at all overbearing, but really helpful. I will have to keep my eyes open for sales!

It’s become incredibly frustrating to get assistance over the phone. There’s now an AI system you have to navigate just to reach a live representative, which takes 5–6 minutes on its own - not including the lengthy disclaimer about it being new, potentially making mistakes, and implying consent to terms just by continuing the call. After finally reaching someone, I asked a few questions about installation and service fees and then requested to schedule an appointment over the phone. I was told that to book an appointment that way, I would need to pay in full immediately or alternatively, go online and schedule it myself. At that point, it felt like the convenience and customer care I used to associate with Best Buy were no longer there. Instead, the process now requires an unnecessary amount of time and effort just to accomplish something that used to be simple. Overall, what should have been a straightforward interaction turned into a 15–20 minute process just to get basic needs addressed, an experience that feels inefficient and disappointing.

Encontré buen precio por mi nueva lap top HP, aplique a credito me lo dieron y diferi a meses sin intereses

Excellent