Erica R
September 02, 2024
Got an amazing deal on a Ipad. Great customer service!!
Staff in entry was polite and professional while engaging. The lady at the front gave me what information she could, them personally took me to the department/associates who could directly address my request. Things were completed quickly, directly, and quite satisfactorily. Shop here.
Some deals. Disgusting and unreliable delivery service for appliances. A "12 hour window.". Give me a break.
Response from Best Buy Outlet – San Rafael
June 09, 2024
Thank you for sharing this review with us here. I'm concerned to hear the service you've received with our appliance delivery hasn't met expectations, which I understand can be disappointing. If you'd like to share any additional feedback with us, or would like any further assistance, feel free to reach out to us on our social media channels.
You can reach out to us on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and this review so we can assist.
Thanks,
^Caleb
It was poopoo, the toilets were clogged, I couldnt poop. The poop overflowed the room when I flushed. I was swimiing in poopoo. I demand a refund and 20,000 dollars
Response from Best Buy Outlet – San Rafael
June 05, 2024
Hello and thanks for reaching out on Google, Rafael.
We understand the frustration when a store does not meet expectations. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and a copy of your review above.
Kindly,
^Graham