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Frequently Asked Questions About Best Buy San Rafael

How do I check product availability at the San Rafael Best Buy?
How do I check my order status?
My local San Rafael Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Rafael stores’ holiday hours?

Recent Reviews

4.0
(1765 reviews)
Ray S
September 26, 2025
4 out of 5
Nice store but some employees need training in the computer department. Edwin is great and so much more efficient than others.
Ilan g
September 26, 2025
1 out of 5
I got very bad advice wanting to buy a new laptop, very uninformed sales person.
Isaiah S
September 13, 2025
5 out of 5
Had a really friendly worker help me find my new pc a 5070 ti for only 1.7
Rose A
September 04, 2025
1 out of 5
The geek squad charge $100 to transfer photos from my phone to usb drive I bought from them. What a rip off!!!
Response from Best Buy
September 04, 2025
Hello, Rose! Thank you for reaching out to us to share your experience with Geek Squad. We would be happy to take a closer look into any feedback you may have for opportunities to improve. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 39524. Facebook (https://bby.me/f3kfj1) Twitter/X (https://bby.me/odgnes) Instagram (https://bby.me/tlnsdv) We look forward to assisting you there.

About Best Buy San Rafael

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