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Frequently Asked Questions About Best Buy San Rafael

How do I check product availability at the San Rafael Best Buy?
How do I check my order status?
My local San Rafael Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Rafael stores’ holiday hours?

Recent Reviews

4.0
(1814 reviews)
Brady J
July 10, 2026
1 out of 5
Horrible Store. Though they have like 900 people working for some reason only one person can be working at the cash register took me 20 minutes to Check out, even though I was the only person in line
Response from Best Buy
July 11, 2026
Hey there, Brady, We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/HZPZ9f), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#185816"
caroline m
July 08, 2026
5 out of 5
Very helpful!!!!
Camille C
July 07, 2026
5 out of 5
Nice atmosphere, and customer service. I have bought a phone, computer and TV from here all still running and working well after years.
E R
June 20, 2026
5 out of 5
Good customer service

About Best Buy San Rafael

bestbuy.com