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GEEK SQUAD

Best Buy San Rafael

ClosedOpens at 10:00 AM
4.0
(1738 reviews)
700 Du Bois St
San Rafael, CA 94901
(415) 256-1398
Directions
ClosedOpens at 10:00 AM
SaturdayApr. 2210:00 AM - 8:00 PMSundayApr. 23ClosedMondayApr. 2410:00 AM - 8:00 PMTuesdayApr. 2510:00 AM - 8:00 PMWednesdayApr. 1910:00 AM - 8:00 PMThursdayApr. 2010:00 AM - 8:00 PMFridayApr. 2110:00 AM - 8:00 PM
Services Offered
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Shop Best Buy San Rafael

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy San Rafael

How do I check product availability at the San Rafael Best Buy?
How do I check my order status?
My local San Rafael Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Rafael stores’ holiday hours?

Recent Reviews

4.0
(1738 reviews)
Wajdi H
April 08, 2025
5 out of 5
Store number one in San Francisco
The B
April 03, 2025
1 out of 5
This is less of a review for the people at the store but rather Best Buy in general. Current management has created a system that can't be trusted. Purchased a phone and had activated at store with a geek squad protection plan that they'd fix the phone in person at the store or provide the original cost of the device to purchase a new phone. When I had to actually use the policy they said that they can no longer honor the policy i paid for and instead charged me an additional $200 to buy a new replacement that was shipped to my house where i ship back the damaged phone. no shipping label was provided or instructions on how to do so. Im now constantly being passed between different helpdesk phone numbers with no one able to give me a shipping label or instructions. Even trying to call into the location leaves me with no ability to talk to someone saying that geek squad has no direct line. Don't buy from best buy. you'll regret it if anything goes wrong, the $20 savings is not worth the head ache.
Response from Best Buy
April 03, 2025
Hello, The Brakken, Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important a working cell phone can be and know we would be reaching out for support as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65005690 Regards, ^Brandon
Stephanie K
March 31, 2025
5 out of 5
In & out quickly. Order was ready.
Leslie “
March 25, 2025
5 out of 5
Got to the store 5 minutes before closing for a pick up, the actually let me in and helped me in under 5 minutes

About Best Buy San Rafael

At Best Buy San Rafael, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy San Rafael team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 700 Du Bois St in San Rafael, CA, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy San Rafael? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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