Frequently Asked Questions About Best Buy Santa Clarita
How do I check product availability at the Santa Clarita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Clarita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Clarita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Clarita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2299 reviews)
Renee
August 08, 2025
1 out of 5
Over heard a conversation the manager had with a customer. Husband deployed and in coma. Seems like the lady had all the paperwork to show also. Manager unfazed and showed no empathy. They sad it was up to his discretion to issue and said no to issuing store credit for an unopened item. From a military family our heart breaks for this lady. Please that your husband for his service. Not going back to this Store
Eric T
August 06, 2025
2 out of 5
There's always an issue sadly. 5 star employees with a 1 star inventory management system, products, and finance offerings.
Lowering the review because best buy customer support is being annoying and just playing with me.
Response from Best Buy
August 06, 2025
Hi Eric,
Thanks for sharing this review with us here. I'm glad to hear you've found our staff to be great, though I can understand the frustration if you've encountered these other issues. If you'd like to share any additional feedback with us, or need any other assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/n6yive), Twitter/X (https://bby.me/shcgr9), or Instagram (https://bby.me/272yz1). Please also include the Google Review reference number #25431.
Regards,
^Caleb
Dee P
July 16, 2025
4 out of 5
Customer service was ok, just a little dry. But, got what I needed.
Roland C
July 15, 2025
5 out of 5
Always friendly an knowledgable service, competitive prices. A really great place for electronics