Expect to wait 20-30 mins for appointment at geek squad. Ridiculously understaffed for the type of customers they get.
Response from Best Buy
April 06, 2026
Hello Jose,
If we were in your position and had to wait an excessive time for a repair, we would feel the same way. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #138868 in a private message. We’re here to listen and help however we can.
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Big purchases! Saved a bunch.
So came in for a fridge and a dishwasher. I got the Samsung Bespoke models, and they were cheaper in store than only line. Plus buying two, I got extra off. Saving roughly $2000 so far. Versus if I did online, could only Saved 800. Super happy with the Bespoke fridge. It came with the Ice bites!
The dishwasher was different because it features now on the top of the door. Did come with a third tray, which I am lazy and Ai don't want to bend over to grab silverware.
But it also kinda of a hidden safety feature to keep youngins who help thier parents in the kitchen away from the sharp knives.
Decided to upgrade my phone, since the S22 Ultra had a trade invalue which got my the S26 Ultra for essentially 600, half off.
I want to give a shout out to both Samantha as the advisor who help me get the fridge and dishwasher and a huge shout out to Odin! First Odin I ever met and such a badass name, it was a pleasure to get my phone from this young man.
I'll be back for other house hold goods soon. Thanks everyone.
Christian L
March 25, 2026
This is a great place to buy speakers and nice vinyl records.
Purchased an insignia mini frig/freezer. Got it home and found a scratch on the front. Was willing to keep it but asked for some type of discount. Only option was to return for another. They only compensate for scratches on larger more expensive appliances.