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Best Buy Santa Rosa
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Santa Rosa
How do I check product availability at the Santa Rosa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Rosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Rosa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Rosa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2970 reviews)
Mireya C
March 05, 2026
1 out of 5
I am extremely upset about being tricked into buying a membership just to get my MacBook looked at. I paid $197.98 because I was told it would be cheaper than paying for the diagnostic and repair separately. They told me the diagnostic alone was $99, and that the total cost for diagnostic and repair could be over $400, so the membership would save me money.
After purchasing the membership, they ran the same diagnostic that I had already explained to them myself, and then at the last minute told me they couldn’t fix my MacBook anyway.
I went back to the store and requested a refund. The manager told me to call their support number to request a full refund. When I called, they told me the refund would be prorated, and they only want to refund me $25.
None of the details about how their memberships work were clearly disclosed when I purchased it. I bought this membership on Saturday, and now I’m out over $172 for absolutely nothing.
Save your time and money and do not buy these memberships thinking you’ll save money. In my case, it ended up costing me more.
Sherry C
February 26, 2026
1 out of 5
My family member went to Best Buy. She want to buy Apple Card. Closing manager was rude and disrespectful. He told her are being scammed have you on camera. Did not let her buy Apple Card. He said the next time you buy Apple Card you will be kick out the store. This person is in her 70’. Needless to say she will never buy anything there again. Wonder if closing manager talks to his mom like this.
Response from Best Buy
February 26, 2026
Hi, Sherry,
Thank you for sharing your review. We aim to create a shopping environment that is welcoming and friendly. We'd like to learn more about this visit.
Please message us privately through Facebook (https://bby.me/fk91y7), Twitter/X (https://bby.me/ni3eo1), or Instagram (https://bby.me/aja52r). Please be sure to include "Google review 122169."
A’sHat S
February 25, 2026
5 out of 5
Hey jocks, be kind to the nerds at Best Buy! Came in just before closing time to look for a long micro-USB cable - which I was expecting to either be outrageously expensive or obsolete. It sure took me a long time in 1 section, but I struggled to find it in a second section. However in that second section, a major nerd was enthusiastic about educating my port terminology and helped me find the size I needed of what I wrongly thought was called a USBA. That what I now correctly call a long micro-USB had a good price too. The guy was so nerdy that it was funny. Thank You Nerd!
Alma A
February 24, 2026
5 out of 5
Great store