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Best Buy Santa Rosa
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Santa Rosa
How do I check product availability at the Santa Rosa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Rosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Rosa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Rosa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2922 reviews)
Rachel M
November 03, 2025
3 out of 5
Really nice greeter and lots of very helpful employees around the store. However, when making a big purchase, some salespeople unabashedly try to manipulate you into signing up for a credit card, financing, etc. (not to mention, don't even try to offer you anything below your absolute maximum budget) which I know is to be expected in stores like this, but in this day and age seems like such an out of touch sales tactic, given most people know that opening tons of cards and getting financing on a big ticket item that you can't really afford is bound to damage many people's credit score and finances in the long run. News flash Best Buy: Most people know this, and if they don't, you sure shouldn't be taking advantage of them. It's one thing to just offer the store card like Marshall's or other stores do, but to be pushy and rude about it just seems very out of date, and potentially has blurred lines legally.
Response from Best Buy
November 03, 2025
Hey there, Rachel!
We fully understand the need for friendly support in store without sales pressure. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #64150 in your message. You can find us here:
Facebook (https://bby.me/akiee3)
Twitter/X (https://bby.me/b73t9y)
Instagram (https://bby.me/jvo894).
Regina B
October 28, 2025
4 out of 5
So far so good the TV and DVD I purchased
Louis P
October 18, 2025
5 out of 5
In and Out quick, they will bring your online order to the curb and you just need to open your door.
Alicia
October 18, 2025
5 out of 5
GEORGE at GEEK SQUAD IS AWESOME...soooo helpful...I was at a loss thinking I would loose all info on old lap top I had, he said nope helped me figure a way THANK YOU OH MY GOODNESS THANK YOU...