Frequently Asked Questions About Best Buy Sherman Oaks
How do I check product availability at the Sherman Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3559 reviews)
Patricia N
November 29, 2025
5 out of 5
Best Buy has always been the place to go for electronics for me. Mainly everything that I would need cell phone phones printers. You name it they got it.
Thank you, Best Buy
Eliana
November 28, 2025
1 out of 5
The black Friday 2025 hrs are wrong . They don't open at 6am like the hrs state online. They open at 10am
Response from Best Buy
November 28, 2025
Hi Eliana,
Thanks for sharing your experience with us. We can understand your disappointment with the hours listed not being correct. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/giafxu), Twitter/X (https://bby.me/b0l1m2), or Instagram (https://bby.me/nxmxbk) and mention your "Google review #76495," we'll be happy to look into this with you.
Kaveh D
November 27, 2025
5 out of 5
Alot of employees are available to help. Found what I wanted very fast, 5 to 6 registers so your check out is super quick. Lots of parking available
Worplace
November 25, 2025
1 out of 5
They accused me of opening the new laptop for $1500 and removing $50 SSD , they sold me without SSD.
Response from Best Buy
November 25, 2025
Hello, thank you for leaving us a review. New in box items should definitely include all the proper components. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #75005".
Facebook (https://bby.me/xoo9am)
Twitter/X (https://bby.me/8orwd3)
Instagram (https://bby.me/1281e7)