Nice location, not many choices for sports watches.
Always a pleasure dealing with best buy
Bought an excellent condition out of box TV. When I got home the power cable was missing, I called the store and no answer so I called customer service. They directed me back to the store and said I should get a replacement with no issues. When I went back they sent me to customer returns and then no one came for 15 min. I had to flag someone down and then they told me that that is not something they can do. I had to get someone on the phone to explain how to help me. Then they didn't even apologize for the inconvenience they caused.
Response from Best Buy
October 18, 2024
Hello.
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve our services and operations. To connect with a live representative you can contact us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64324358. We look forward to working with you!
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Regards,
^Jason
Went to pick up an online order and while unfortunately having issues with calling the customer service line, the employees were kind, patient and did everything they could to help. I wholeheartedly recommend this Best Buy for the employees acting above and beyond in a frustrating situation beyond their control.