Cuesta encontrar quien lo atienda para pedir información sobre cualquier producto
Guillermo M
October 21, 2026
Avoidable!
The guy who assisted us sold us an iPad and an Apple Pencil—and guess what? They aren’t compatible!
We also bought a case for my wife’s iPhone
We also bought a case for my wife’s iPhone, and—would you believe it?—it doesn’t fit
There were more staff members than customers on the premises, and none of them showed much willingness to help—the evidence speaks for itself. It’s baffling how a place like this can still be open
Steve Solis gave me exceptional customer service when buying a USB-C to lightning cable. Steve is truly knowledgable and helped me find the correct product. He is also a very patient person and communicates very well.
It’s no wonder Bestbuy is closing so many locations. They won’t even let you return a product here you bought at another location far away that they don’t sell at this location. They literally told me to go back 200miles to where I bought it. The whole interaction from the beginning was salty for returning something as if they were gunna hit some return rate threshold. There’s nothing in their policy that states anything of this sort.
Response from Best Buy
October 19, 2026
Hi, Jay,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience trying to make the most of our Return & Exchange Policy. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #240572" for reference. You can find us here:
Twitter(X):
https://bby.me/8H9ZAE
Facebook:
https://bby.me/lfi44W
Instagram:
https://bby.me/bh1rXR