Do yourself a favor and bring your business somewhere else.
Came in to buy a cable for my laptop I bought also with them. The length didn’t work for me and for some reason couldn’t unplug the cable. Brought everything in store hours after my purchase. Super comatose geek squad member refused in service even when I said I am okay with the fee. When I asked what do I do now, it’s super confusing, he just said he doesn’t know and I have to deal with it on my own. When I asked an employee at the register what do I do, he confirmed saying that no one will help me.
Never doing business with best buy ever.
They very friendly and Meta department, Daniel helped me a lot and he gave me lots of information about smart glass Meta RayBan
Jesse the manager made it very difficult to make a return for something defective on a the product. In the end he denied my return and gave very little support on next steps to take. I also paid for the Best Buy membership of $30 which did not seem to change his view or attitude toward the situation. As a customer I felt betrayed.