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Frequently Asked Questions About Best Buy Sherman Oaks
How do I check product availability at the Sherman Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3670 reviews)
EVOLVE F
October 03, 2026
2 out of 5
Best buy is helping scales steal your money. If you buy refurbished bad phones from 3rd party sellers and even Best buy refurbished. They are bad phones. Make sure you see the reviews. Not the company like for example Samsung direct company reviews. Those are not the same, as the people that buy the phone and review. You get a bad phone and lose your money. Best to buy a company phone and unlock.
Nifara
September 29, 2026
1 out of 5
No employee " Can I help You anymore"?
Response from Best Buy
September 29, 2026
Hello Nifara,
Thank you for reaching out. Feeling welcomed and supported throughout your visit is important, and we understand your recent experience did not reflect those expectations. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 228159.
Facebook ( https://bby.me/WmPpZS)
X ( https://bby.me/0zrQLP)
Instagram ( https://bby.me/9po2Wo)
Sean O
September 24, 2026
1 out of 5
Beware buying from Best Buy Sherman Oaks! They swap old, outdated models of expensive electronics when you purchase new models so they can clear old stock, and they won’t accept returns if you discover the swap after leaving the store. It’s incredibly shady and isn’t getting enough attention!
Sean O
September 21, 2026
1 out of 5
Do not buy from Best Buy Sherman Oaks. They have extremely shady business practices where they sell old model years of expensive products like TVs and hope you don't notice. And if you do notice and try to return the outdated model, they refuse to take it back. Buying a TV from Best Buy Sherman Oaks is like buying a TV out of the back of a van.
EDIT: Don't believe the polite response. I reached out to Best Buy corporate and they do not care. Even after acknowledging that they did not give me the TV that I paid for. Insane!
Response from Best Buy
September 21, 2026
Hello there, Sean!
Thank you for taking the time to reach out on Google with a review. We can definitely understand the desire for support when it comes to purchasing a TV. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #225060 in your message. You can find us here:
Facebook (https://bby.me/R7IaJw)
Twitter/X (https://bby.me/x6gsNO)
Instagram (https://bby.me/trHtdu)
We hope to hear from you!