Frequently Asked Questions About Best Buy Sherman Oaks
How do I check product availability at the Sherman Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3631 reviews)
Red D
May 12, 2026
4 out of 5
Great service
Jared M
May 07, 2026
1 out of 5
Jesse the manager made it very difficult to make a return for something defective on a the product. In the end he denied my return and gave very little support on next steps to take. I also paid for the Best Buy membership of $30 which did not seem to change his view or attitude toward the situation. As a customer I felt betrayed.
Edgar P
May 06, 2026
5 out of 5
My friend bought a tv. The Best Buy crew member was very friendly and answer all of her questions. He helped her pick the TV she wanted.
Ahron Z
May 01, 2026
1 out of 5
Best Buy delivery and installation of ovens are very rude NOT helpful at
all and extremely disrespectful
I have been a longtime customer of Best Buy BUT the company that they use BRINGS are the worst
Response from Best Buy
May 02, 2026
Good morning, Ahron,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your oven delivery and installation. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #147887" for reference. You can find us here:
Twitter(X):
https://bby.me/EP0oGg
Facebook:
https://bby.me/6wtCOV
Instagram:
https://bby.me/pryElg