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Best Buy Sherman Oaks
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Frequently Asked Questions About Best Buy Sherman Oaks
How do I check product availability at the Sherman Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3635 reviews)
Micah H
June 12, 2026
1 out of 5
Well I'm boycotting best buy. I bought the wrong laptop charger and assuming I had 30 days to return it I went in on my day off at 17 days. Their policy is 15 days and even though it was not used and only 2 days past the 15 days they refused to let me just exchange it. They offered to let me pay for a 30 membership which would allow me to exchange it up to 60 days but the charger only cost 32 to begin with. I'm irritated to say the least.
Michael P
June 11, 2026
1 out of 5
They pressured my 88-year-old mother to get a Best Buy credit card. She said no until she was blue in the face. But they fraudulently opened a credit card account anyway.
Response from Best Buy
June 11, 2026
Hello, Michael,
Thank you for your feedback. It's concerning to know your mother felt pressured into getting a credit card. This is certainly not the experience we'd want for her.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/2sVSdG, Instagram: https://bby.me/j7N53V, or Twitter/X: https://bby.me/v9tJij and reference Google review 171347 in the details you provide.
Denys
May 24, 2026
1 out of 5
Do yourself a favor and bring your business somewhere else.
Came in to buy a cable for my laptop I bought also with them. The length didn’t work for me and for some reason couldn’t unplug the cable. Brought everything in store hours after my purchase. Super comatose geek squad member refused in service even when I said I am okay with the fee. When I asked what do I do now, it’s super confusing, he just said he doesn’t know and I have to deal with it on my own. When I asked an employee at the register what do I do, he confirmed saying that no one will help me.
Never doing business with best buy ever.
Ben A
May 23, 2026
5 out of 5
They very friendly and Meta department, Daniel helped me a lot and he gave me lots of information about smart glass Meta RayBan