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Best Buy Sherman Oaks
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Frequently Asked Questions About Best Buy Sherman Oaks
How do I check product availability at the Sherman Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3462 reviews)
Fred L
April 03, 2025
3 out of 5
This store is okay, but not great. The people who work here are AWESOME (Veronica/Vero, a supervisor, is especially helpful and knowledgeable, you go, girl!), but the items in stock are a bit short, and a few other things could be done.
Corporate is not paying enough attention to this store. In fact, I'm planning to call corporate to let them know that specifically today or tomorrow.
Support your stores, Best Buy, gawl!! 🙄
(Edit: after BB replied here, I hit them up on Instagram, pretty much immediately. Let's see how they handle that! Maybe this review can be updated again to get more stars!!)
Response from Best Buy
April 03, 2025
Hello there, Fred.
Thanks for taking the time to leave us your feedback. We understand wanting to have available stock on hand when shopping with us. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please send us a private message including your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #65004958.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Regards,
^Jason
Andrea W
April 02, 2025
5 out of 5
Needed help with multiple items. Many departments had employees chatting with each other and ignored me but NOAH helped me with all my needs. He was super helpful, patient, polite and competent. 5 stars for NOAH at the Sherman Oaks store.
Ulises S
March 27, 2025
5 out of 5
Bestbuy easy transactions and staff members are patient and go over options Noah and his supervisor stop by and see them for insight and any discount or deals
juan C
March 27, 2025
5 out of 5
After Fry's Electronics disappear I think Best Buy is the best option