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Frequently Asked Questions About Best Buy Sherman Oaks

How do I check product availability at the Sherman Oaks Best Buy?
How do I check my order status?
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sherman Oaks stores’ holiday hours?

Recent Reviews

4.1
(3673 reviews)
Yvonet M
October 23, 2026
3 out of 5
Cuesta encontrar quien lo atienda para pedir información sobre cualquier producto
Guillermo M
October 21, 2026
1 out of 5
Avoidable! The guy who assisted us sold us an iPad and an Apple Pencil—and guess what? They aren’t compatible! We also bought a case for my wife’s iPhone We also bought a case for my wife’s iPhone, and—would you believe it?—it doesn’t fit There were more staff members than customers on the premises, and none of them showed much willingness to help—the evidence speaks for itself. It’s baffling how a place like this can still be open
Janice G
October 21, 2026
5 out of 5
Steve Solis gave me exceptional customer service when buying a USB-C to lightning cable. Steve is truly knowledgable and helped me find the correct product. He is also a very patient person and communicates very well.
Jay D
October 19, 2026
1 out of 5
It’s no wonder Bestbuy is closing so many locations. They won’t even let you return a product here you bought at another location far away that they don’t sell at this location. They literally told me to go back 200miles to where I bought it. The whole interaction from the beginning was salty for returning something as if they were gunna hit some return rate threshold. There’s nothing in their policy that states anything of this sort.
Response from Best Buy
October 19, 2026
Hi, Jay, Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience trying to make the most of our Return & Exchange Policy. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #240572" for reference. You can find us here: Twitter(X): https://bby.me/8H9ZAE Facebook: https://bby.me/lfi44W Instagram: https://bby.me/bh1rXR

About Best Buy Sherman Oaks

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