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Frequently Asked Questions About Best Buy Sherman Oaks

How do I check product availability at the Sherman Oaks Best Buy?
How do I check my order status?
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sherman Oaks stores’ holiday hours?

Recent Reviews

4.1
(3502 reviews)
Gerardo D
August 06, 2025
1 out of 5
Their geek squad was not helpful at all. Rushed my scheduled appointment so they can continue their conversation at the back.
Response from Best Buy
August 07, 2025
Hello Gerardo Diaz Thank you for letting us know about your Geek Squad experience at the Sherman Oaks location. I can understand how you would feel if you felt rushed I don't like that feeling either. We'd like to know more, to connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #25670. Please send us a private message. Facebook (https://bby.me/to19m1) Twitter/X (https://bby.me/v7nb60) Instagram (https://bby.me/8df7zj) Thanks, ^Ezra
Dee J
August 05, 2025
1 out of 5
I promise you, this will be the worst best buy you ever step foot in. No selection, no salesmen with even a little sales or customer service skills to make you at least feel like you want something. The store is there for nothing. I know working sucks. Closing this location will impact people's jobs and at the same time, you can tell everyone working there wants to be put out of their misery. Hate this place every time I "give it a shot". Just drive to the Culver City location! At least they have product in that one.
Response from Best Buy
August 06, 2025
Hello. Thank you for taking the time to provide your experience and feedback regarding this location. We do take this feedback seriously and rely on it for ways to improve. We would be glad to get this information documented as well as assist in any way that we can. To do so, please reach out us to in a private message on Facebook (https://bby.me/i23fvi), Twitter/X (https://bby.me/lp1d6x), or Instagram (https://bby.me/pwvvt8). Please also include Google Review number 25146. Best, ^Allison
amin g
August 03, 2025
5 out of 5
Always a great experience at Best Buy. The staff are helpful, knowledgeable, and the service is fast both in-store and online. Smooth shopping and reliable customer support. Highly recommended!
Carlos D
July 28, 2025
5 out of 5
Mike the Manager is FANNNN TASTIC

About Best Buy Sherman Oaks

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