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Frequently Asked Questions About Best Buy Sherman Oaks

How do I check product availability at the Sherman Oaks Best Buy?
How do I check my order status?
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sherman Oaks stores’ holiday hours?

Recent Reviews

4.1
(3643 reviews)
Brett R
June 26, 2026
1 out of 5
This is only the second Google review I have ever written, but my experience here was incredibly frustrating. The store is severely understaffed, and I waited for 40 minutes just to grab a simple iPad adapter. The customer service needs immediate improvement, and management really needs to address staffing issues to better serve the community.
Response from Best Buy
June 27, 2026
Hi, Brett, Thank you for leaving a Google Review. It fully makes sense expecting prompt service in store, especially when you need something simple and quick. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #178732" for reference. You can find us here: Twitter(X): https://bby.me/LtVVov Facebook: https://bby.me/HI5LN8 Instagram: https://bby.me/zW99Ao.
Morales P
June 17, 2026
5 out of 5
Good customer service and good appliances.
Rikky B
June 14, 2026
2 out of 5
That dude with the chopped buzzcut they got in the front like to literally things under his breath like a little girl.
Zo G
June 13, 2026
1 out of 5
Horrible customer service!! I just wanted to do a simple return. I can not believe Miguel and Maria can call themselves managers what a disgrace!! Never going back to best buy again
Response from Best Buy
June 14, 2026
Hello Zo G, We can see why you’d be upset if you were having issues with a simple return. We'd like to learn more and see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #172297 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/ktCqeb) • Twitter/X (https://bby.me/KgSPYe) • Instagram (https://bby.me/05Sspp)

About Best Buy Sherman Oaks

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