Frequently Asked Questions About Best Buy Sherman Oaks
How do I check product availability at the Sherman Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3653 reviews)
cesar j
August 13, 2026
5 out of 5
Has a lot of parking and we'll stocked
Saidjalol
August 08, 2026
5 out of 5
Very nice location. Two story layout. Display are nice and clean. They have water drinking stations and restrooms. Parking might be limited. Staff are nice but sometimes it’s too much attention and when you need them they are not there haha. Overall I would recommend to come and check the products in person before buying
William F
July 29, 2026
1 out of 5
If you’re recycling your TV, don’t waste your time here. They will tell you they have no space and send you else where. Save your time and just go to Goodwill right down the block. Guy with dark hair at the front was also very unhelpful.
Fff
July 28, 2026
1 out of 5
I hate hate hate best buy's phone system...you call to see if you need to go to the store to deal with your issue and have to go through their "AI" before being transferred to someone who speaks baby English. It's a vestigial gesture at customer service made only by ppl who profit from your annoyance..
Response from Best Buy
July 28, 2026
We understand the frustration when you were unable to get the assistance you were looking for over the phone. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/6aYe40), Twitter/X (https://bby.me/0OePic), or Instagram (https://bby.me/TyBCU8), and mention your Google review, 194636.