I came in to return an Oura Ring 3 that I got direct from BestBuy.com, only to be denied by the manager because "You got this online and it's an older model we don't carry, and we can't return things we don't sell at this store" I showed them the receipt and their own return policy and they just coldly insisted, saying "the system won't let me return it. You have to go to FedEx and ship it since you got it online."
I went to another Best Buy nearby the day after and they accepted my return no problem. There was a small difficulty with the serial number, but the manager at that Best Buy figured it out.
I've been a loyal customer for 20+ years, and I only ever have trouble with returning at this branch. I don't know why this Best Buy was so quick to turn me away. I don't know if a return counts as negative revenue against the store and they're gaming the system, but there was a real lack of effort from this store's manager in assisting me.
Very comfortable shopping experience. Staff is well informed acrossany product lines! Easy to park!
Hi, very good quality, durable items. Friendly personal and clean store. Thank you for good quality, cheaply price and friendly personal.