Frequently Asked Questions About Best Buy Sherman Oaks
How do I check product availability at the Sherman Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3428 reviews)
Venice T
January 15, 2025
5 out of 5
Andy was awesome. He helped me and gave me valuable insights during the purchase. Commendable!
Babak E
January 05, 2025
1 out of 5
One of the worst Best Buy’s in the San Fernando valley. They never have anything in stock or the employees are just lazy and keep lying that they don’t have items in stock and to order it online.
Response from Best Buy
January 06, 2025
Hello,
Thanks for sharing your feedback with us. I understand being unable to get the items you want in your local store, isn't an ideal experience.
We do try to keep our inventory as accurate as possible at all times, though there may be instances where an item may not be available unexpectedly, such as if someone else just purchased it or an order was placed for it. If an item is in stock at the store though and available, the employees certainly should be assisting with locating it so you can purchase it immediately, instead of ordering online. I'd like to have our corporate team review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit(s), including the specific location and the date(s) and approximate times. Please also mention your "Google review 64648010" in your message.
Sincerely,
^Melissa
Nick K
January 01, 2025
5 out of 5
Incredible experience buying a router. Shout out to Jens!