Mala atención estuvimos esperando a ser atendidos para que nos dieran información de unos teléfonos y nunca llegaron a ayudar nos aburrimos y nos fuimos de la tienda!
we were trying to get the new set of pokemon cards on release day and they made us wait outside for 2 hours in 45 degree weather only to tell us the cards are pre-order only.
why couldn't one of these employees say something???? there was a line of like 15 people waiting to get in to buy the cards.
Response from Best Buy
January 17, 2025
Hello, Bobby,
Your feedback on Google my Business is appreciated. I understand having to wait in the cold weather for a long period of time, only to find out it was only available for pre-order is frustrating. We would like to hear about your experience, here at the corporate office.
Reach out through social media with the links provided. Please mention "Google Review" when you are reaching out. Provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Had a great experience at this Best Buy location. John. the manager, and Marta were outstanding. Both were very knowledgeable about the product, we bought an e bike, and even helped us load it in the car. The store was clean and match priced my son's friend video game. Highly recommend.