Rodrigo R
December 22, 2025
A little crowded for my taste but good prices.
Its a week before Christmas and twice i been here with the checkout line about 10 people long with only 1 til open.
Luis, the front greeter in asset protection, profiled me on my first visit, said I “looked like” a shoplifter, followed me, and told me to leave. Racial profiling is unacceptable.
Response from Best Buy
December 19, 2025
Hi, Rick,
Thank you for taking the time to leave feedback for us regarding your recent interaction. This is certainly a concerning claim, and we would like to look into this situation closer.
To get started, please send us a private message with some more details on any of the following social media platforms: Facebook (https://bby.me/40qu8y), X (https://bby.me/4a6w4z), or Instagram (https://bby.me/wdvw0q).
Please be sure to reference “Google review #90984" when contacting us.
Peaceful D
December 16, 2025
Attention to John the manager: Nate gave excellent customer service and was helpful and knowledgeable.