Courteous professional friendly helpful cashiers
Crap staff/experience. Come in there to get a black friday deal and i ask multiple people for help getting the item (I ALREADY KNOW WHAT I WANT AND ITS IN STOCK) and they all just keep telling me we can't help you because we don't have a blue collared shirt. WHY ARE YOU HERE THEN? ITS BLACK FRIDAY staff more people for this!!! I Have work later and couldn't afford to sit there and wait like everyone else because your staff is incompetent. You guys lost a customer and just lost out on over $1,000 on the item I was going to purchase!!! SMH, ordering online for cyber monday through a different retailer. SCREW Best Buy off Cherry!!!
Response from Best Buy
November 28, 2025
Hi Tyler,
Thank you for your review. We understand how challenging an extended wait time can be. Our goal is to provide assistance as efficiently as possible, and we appreciate your feedback by helping us know where we need to improve.
To formally document your concerns, feel free to reach out in a private message or DM on Facebook https://bby.me/n7jdwf, Instagram https://bby.me/xgrrob, or Twitter/X https://bby.me/624snn. Be sure to mention your Google review 76596.
Henrik G
November 25, 2025
Good service and nice staff
What a horrible experience. Ordered Oura ring and the service said it would be ready in 45 mins. Went to pickup and there was comedy of errors.
Ring was ready but they decided that i would like to wear three sizes up. The geeksquad agent told me the rings size doesn’t matter and you can fit size 13 in one of the finger or maybe thumb. When asked if they have my size in stock, they are like maybe and never looked for it.
Agent asked me for my order id at least five times and had zero experience in handling the situation.
Response from Best Buy
November 25, 2025
Hi there,
Thank you for your review. We can certainly understand your frustration here regarding this recent experience with your Oura Ring order. This is not the kind of experience we want our customers to have. We would like the chance to follow up and make sure this gets documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/ykbmr6)
- Twitter/X (https://bby.me/zgpoin)
- Instagram (https://bby.me/dhlwcz)
When reaching out, please mention it is regarding your Google Review 74712.
Kindest Regards.