I gave it 2 stars because the guys at the Geek counter were super nice and helpful. In contrast, trying to get help in the computer area was awful! Zero acknowledgment that you're in the area and service is horrible. Trying to spend hundreds of dollars and they're only making the barest effort to talk with you. Horrible buying experience and if we weren't enrolled in the membership program, would definitely go somewhere else. This isn't the first time I've had a negative experience in the store . They need to have customer training!
Response from Best Buy
July 22, 2026
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Very good store great staff very helpful
Creepingitreal
July 11, 2026
Something definitely died inside the women’s restroom. I feel bad for the employees having to smell that.
Fire alarm is being abused!
Trick or treat!