Best Buy Signal Hill

⭐ 1 Star – Absolutely Terrible Customer Service! Went into Best Buy in Signal Hill today looking at a Marantz receiver, and what a joke this experience turned out to be! I stood in the back of the store waiting for help while employees walked right past me without even acknowledging I was there. I had to walk up to the front desk THREE separate times just to get someone to help me. After nearly 40 minutes, someone finally showed up, and he was rude on top of everything else. The Marantz receiver originally retailed for around $2,500, and they wanted $1,800 for a beat-up floor model rated in FAIR condition. This thing was dented, banged up, and missing the remote, Wi-Fi antennas, power cord, and calibration microphone. Who knows how many hours this thing has been running as a store demo? He eventually offered to lower the price to $1,500 if I took it home today. No thanks! Even at that price, it wasn't worth it. Add Signal Hill's roughly 11% sales tax and the cost of replacing all those missing accessories, and where's the bargain? I can drive back to Orange County, pay around 8% sales tax, and buy something in much better condition. What really gets me is the complete lack of customer service. I'm standing there ready to spend some serious money, and nobody could be bothered to help. Then, after waiting 40 minutes, I finally get someone with an attitude trying to sell me a beat-up receiver like he's doing me a favor. Best Buy, you might want to remind your employees that customers are the reason they have jobs. I walked in ready to buy and walked out disgusted. Keep your beat-up receiver. I'll spend my money somewhere else.

Directly behind (walking distance)Target and a small strip mall with restaurants that are definitely worth visiting. Directly across from LBSU in a quiet neighborhood so let’s mind our usual Tesla driver manners. That includes throwing away your trash and recycling bins are available close by.

Was assisted by a young gentleman name Vinny. He was super helpful, kind, and quick. He immediately hopped on the register to assist with the growing line of people. He has great customer service skills and definitely deserves a raise!

Always has service