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Frequently Asked Questions About Best Buy Signal Hill

How do I check product availability at the Signal Hill Best Buy?
How do I check my order status?
My local Signal Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Signal Hill stores’ holiday hours?

Recent Reviews

4.2
(4749 reviews)
Blake V
October 16, 2025
1 out of 5
Came here to pre order a game and get the pre order bonuses. Employees had no clue how it worked nor did the manager. When I came to get it we were denied the pre order bonuses because they never put my name on one. When I explained it to the next store manager they would not offer any form of compensation and told me to take it up with customer service. Extremely poor customer service will never use Best Buy again due to this poor experience.
Response from Best Buy
October 16, 2025
Hello, Blake, Thank you for your review. Everyone gets excited for bonus items, so it's understandable to be frustrated when you don't receive one. Bonus items are "while supplies last," as stated on the product's pre-order page. That means once the bonus items are attached to pre-orders on a first come, first served basis, any orders remaining that do not have the item attached do not get the pre-order bonus item. If you'd like to formally document your experience with us, please send a private message on social media. Please include Google Review 56772 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
G M
October 10, 2025
1 out of 5
Absolute garbage service. Browsed for a good 30m in computer dept. ready to buy, actually made a loud alarm go off from looking at things, no one and I mean absolutely no one came to ask if I needed help.
Response from Best Buy
October 10, 2025
Hi, Marlon, Thank you for reaching out with your concern on not getting support in store. I can certainly understand that getting help when the holidays are coming up in store can be difficult. We would be glad to support you and notate your concerns further with the Signal Hill, CA store if you would like to reach out to us on any of our social media profiles for support with review 54073. Facebook (https://bby.me/u26fkb), Twitter/X (https://bby.me/hxjcs5), Instagram (https://bby.me/phr211)
Rossana S
October 06, 2025
1 out of 5
Dissatisfied. I rather shop local than online. Yet not shopped there for two reasons. Car vent charger with magnet. 1- Attendant will not open a box to physically see item. Pointed to unreliable visual pictures on the box. So that defeated my purpose of buying in a physical store instead of on line. 2-Answered 2 times "phone drops from magnets" instead of my question: Is this brand magnet stronger than the other brand? Sounds to me like a "Chat-bot" answer. That defeats the purpose of talking to a physical person. Web and blogs would possibly steer me to better and more economical products. Why would a store want to loose a sale to online competitors?
Renaissance M
October 05, 2025
2 out of 5
I do not attend Best Buy often. Only out of necessity. They did not have the actual product in stock that I called about so I purchased the only option for what I needed. The product works fine currently but upon opening it it didn't seem new. Or, perhaps it was handled carelessly in the facility. There is a nick where the black coating is chiped so you can see the silver that is underneath and when I pushed the flash drive open it was so difficult to retract back that I youtubed how to operate it. What? Eventually, with a lot of force I was able to push it closed as expected. Employees seemed thirsty to help. I was approach three people in a ripple but they don't fully know how thier products work when you ask questions. Felt like I was walking through a swapmeet of electronics. The Apple section felt lively and contemporary.
Response from Best Buy
October 05, 2025
Hey there, We understand your concerns surrounding your recent purchase with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/mxq6ks), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #52006"

About Best Buy Signal Hill

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