Frequently Asked Questions About Best Buy Simi Valley
How do I check product availability at the Simi Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Simi Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Simi Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Simi Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1504 reviews)
Jeanette I
January 20, 2026
1 out of 5
WHY is this store here? They NEVER have what you want And they say they can't even order what you want...the online sellers on website aren't always part of best buy either...it's frustrating to say the least. No one ever knows anything either like when they may receive the item in stock, etc...
Response from Best Buy
January 20, 2026
Hello,
Thank you for sharing your feedback with us. We understand not being able to get the items you're looking for at your local store and being told they can't be ordered, isn't ideal. We'd like to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/zh4id1), Twitter/X (https://bby.me/06zw8a), or Instagram (https://bby.me/lv8ise). Please mention your "Google review #107096" in your message.
M
December 23, 2025
5 out of 5
Good selection of video games for the kids
Jerry R
December 18, 2025
5 out of 5
Clean store. Nice staff. Quick pickups.
Eric B
December 16, 2025
1 out of 5
Understaffed and rude staff members. Go buy on Amazon save money it’s cheaper