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Frequently Asked Questions About Best Buy Simi Valley

How do I check product availability at the Simi Valley Best Buy?
How do I check my order status?
My local Simi Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Simi Valley stores’ holiday hours?

Recent Reviews

4.2
(1488 reviews)
Sean M
October 15, 2025
1 out of 5
Do not fall for the website claim that you can recycle an old TV through Best Buy in Simi Valley. The claim that you can recycle a tube TV less than 31 inches is false. I even called the number listed for the Simi Valley Best Buy and was specifically told that I could bring my old 23 inch tube TV in for recycling. When I arrived I was immediately told this TV could not be accepted. I am just shy of 70 yrs. old holding a 50 pound TV and was not allowed to proceed. I argued that I called this the number for THIS specific store to get the OK (still holding this TV) . I was told there is not a direct line into this store and I was talking to someone in a different country and there is no way they are accepting this TV. I was not offered any additional suggestion other than to show me the door. I dropped the TV in the parking lot, injuring my shin, before loading it into my car. This will be my last trip into Best Buy.
Jamie B
October 12, 2025
5 out of 5
Love browsing Best Buy. Clean restroom
Alana G
September 17, 2025
5 out of 5
Helpful staff and the store is clean.
Duane J
September 16, 2025
5 out of 5
They matched the price of a competitors sale and they sent my item from a another store to my city.

About Best Buy Simi Valley

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