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Best Buy Simi Valley
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Simi Valley
How do I check product availability at the Simi Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Simi Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Simi Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Simi Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1443 reviews)
Steve C
January 16, 2025
4 out of 5
Always helpful
shahram s
December 31, 2024
3 out of 5
Customer service not what I expected. The associate who helped us was not really pleasant.
Response from Best Buy
December 31, 2024
Hello,
Thank you for the review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I regret to learn this was not your experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64629042.
Regards,
^Kristy
John P
December 23, 2024
5 out of 5
Best Buy is great! They offer free electronics recycling, a very good selection of computer parts [DRAM, graphics cards, mother boards, processors, pc power supplies, keyboards, mice, HDDs, SSDs, web cams....] and, after shopping for the best price for specific appliances, we have purchased our refrigerators, microwave ovens, dish washers, washing machines, and clothes dryers there. The team at the Simi Valley store has provided exceptional customer support and product knowledge for more than 20 years.
Jason B
December 07, 2024
5 out of 5
Great, love this BBY, hope it can hang in there for a while and doesn’t go the way of the dodo!
They try really hard with their customer service, so we keep coming back!
Make sure you get on the wait list when you walk in if you think you will need help with anything to ensure prompt service, but the reps are always happy to help if you have a fairly easy question and they have the time.