header_logo

More to Explore

Frequently Asked Questions About Best Buy Simi Valley

How do I check product availability at the Simi Valley Best Buy?
How do I check my order status?
My local Simi Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Simi Valley stores’ holiday hours?

Recent Reviews

4.2
(1433 reviews)
A. G
November 16, 2024
1 out of 5
The team is clueless and lacks basic knowledge and understanding of the products they sell, I had to correct a staff member multiple times that they are wrong . I also find it annoying that they ask people to join Best Buy Plus every few minutes, and intentionally telling misleading information about the program and its benefits, which when challenged they corrected themselves. Very disappointing and frustrating experience, I will unlikely ever visit again.
Response from Best Buy
November 16, 2024
Hello, We appreciate you taking the time to leave your feedback here. It's unfortunate that you've had a negative experience at one of our locations. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64432870 as reference. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
Adnan H
October 29, 2024
5 out of 5
Really good service received from the young man at the check out desk. We found what we were looking for easily.
Rolly G
October 29, 2024
1 out of 5
Bought a used item with a "good" rating or condition, and it was total junk! I had to deal with the inconvenience of a heavy return. Total incompetence 😠
Response from Best Buy
October 29, 2024
Hello, Rolly! Thank you for sharing your experience with your open box item. I hate to hear about the issues you faced with it and having to return the purchase. We'd like to follow up on this. First, you can view more information about product conditions here: https://www.bestbuy.com/site/buying-guides/outlet-buying-guide/pcmcat748300448284.c?id=pcmcat748300448284. If you need further support or would like your feedback formally documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64364848” and share your full name, email, and phone number to connect with a live agent within hours of operation. Thank you, ^Allison
Ernesto S
September 24, 2024
5 out of 5
Great store employees are helpful

About Best Buy Simi Valley

bestbuy.com