Ramsey D
November 04, 2026
After purchasing Starlink from Best Buy, I had trouble connecting my existing printer\. I went in for advice, and the salesman recommended a new printer, saying mine might not be compatible and that I could return it if I didn’t need it\.
I spent nearly $700, only to discover my old printer worked perfectly fine\. When I returned the brand\-new, unopened printer just 16 days later, Best Buy refused because I was TWO DAYS past their return policy\. They wouldn’t even offer store credit\.
I’ve purchased practically everything from Best Buy, including my Bambu Lab P2S 3D printer, PlayStation, my kids’ computers, every TV in our house, washers, dryers, and countless other items\.
I understand policies, but a little common sense and customer loyalty should count for something, especially when I purchased the printer based on their employee’s advice\.
**Very disappointing\. Goodbye to a longtime loyal customer\.**
Response from Best Buy
November 04, 2026
Good Evening, Ramsey,
We definitely understand how you are feeling after an issue occurred when you were trying to return a printer. We would be happy to review this situation further with you. Please feel free to send us a private message on social media that includes your Google review case ID: #248568.
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Jennifer M
October 31, 2026
Once in the store they were very helpful in placing my order. And I received my order on time. I am happy with the TV I purchased in sale.
Genadiy S
September 13, 2026
Great store with lots of options for electronics, but items are a bit overpriced. Employees are friendly and store is clean.
Reign E
September 12, 2026
I went and bought a TV from them and when I set up at home after buying it I find that it's broken. I'm extremely disappointed that they would sell something like this 😕