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Best Buy Simi Valley
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Simi Valley
How do I check product availability at the Simi Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Simi Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Simi Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Simi Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1499 reviews)
Jerry R
December 18, 2025
5 out of 5
Clean store. Nice staff. Quick pickups.
Eric B
December 16, 2025
1 out of 5
Understaffed and rude staff members. Go buy on Amazon save money it’s cheaper
Stephanie R
December 05, 2025
1 out of 5
Its a shame. You cannot get a live appointment for geek squad at the store of your choice as mistakes in times and stores are a major issue. The General manager in thousand oaks was quite resistant when several staff members asked me to tell her this flaw that gets them yelled at by customers daily. Last time at Geek Squad the tech instead of putting a pass code on my computer, stood up and said he was going lunch! I had to wait 90 minutes for a free tech as not to leave my computer open to anyone as my main issue was family getting into mu computer, specifically an obcessed x I live with. So they cut corners hoping you will not notice. The manager of Geek Squad should be fired. In the past years, I have watched many many customers cancel and leave she is so rude. Always rude in Thousand Oaks.
Response from Best Buy
December 05, 2025
Stephanie,
THank you for taking the time to share your experience with us. We share your Geek Squad and management concerns and would like to look into it. Please send a private message stating that you're responding to Google Review 82071 to one of our social media platforms listed below.
Facebook (https://bby.me/o4ixqg)
Twitter/X (https://bby.me/bb4vvz)
Instagram (https://bby.me/9j8mo6)
Mr L
November 19, 2025
4 out of 5
I have been a member of Geek Squad for over a decade and it is very convenient to just call somebody to help me with my technical issues and they are always courteous to my position of disability. The staff at Best Buy is always eager to help and support you in the right direction.