Pretty disserted on a Saturday afternoon, almost no customers. Waited in line to buy one thing for almost 10 minutes while I watched two employees bubble wrap a TV, and countless other employees mill around.
Tried to pick up my order in store right now after getting a notification that it was ready for pick up. They could not give me my item. Told me it's "on hold"...thanks besy buy for taking my money.
Good availability of items. Fast customer service counter. Good selection of items to look at and compare.
Loved B
September 29, 2025
I went into Best Buy because my iPhone was broken and it turned into a pretty complicated situation. Owen Thomas helped me immensely through the whole process. He was patient, knowledgeable, and went above and beyond to make sure everything was taken care of. I really appreciate the time and effort he put in and want to make sure he gets the recognition he deserves. Thank you, Owen!