Best Buy is wonderful unless you just want an unlocked iPhone. Then you must go to the Apple Store, not local.
If you know what you want, stick with it, you'll be happy. Friendly, knowledgeable people.
Jordan was super motivated to help me out with my complex problem with cables and adapters. Happy to have bought from best Buy because of him
They scammed me !
they sneekily signed me up for "My Best Buy Total" in 2023
without my authorization and have been charging my credit card ~$196 yearly since. Must have been some cashier trick.
I caught it only this year 2026 and they would only remove this year saying their "hands were tied" and could not refund after 30 days. So now I will now buy everything on amazon or elsewhere...
Response from Best Buy
June 01, 2026
Hello Scott,
Thank you for your review. Having been signed up for a service you did not sign up for can certainly be frustrating. We'd be happy to look into this for you and assist however we can.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/to0rGv)
- Twitter/X (https://bby.me/VXdLor)
- Instagram (https://bby.me/L4XMpQ)
When reaching out, please reference your Google Review 159831.
Best buys was great
They help me find exactly what I needed and they gave me something too