I’ve bought my Sony TV and many electronics from Best Buy in Soquel over the last 10 years. They have always been friendly and knowledgeable!! But, they just recently went way beyond the regular customer service…My sister just recently moved from
Arizona and I bought her a new Sony Bravia
at the Soquel store, along with them installing it at her Condo.There was a misunderstanding with the Geek Squad on the time, so I went into the store and talked to the manager…The manager was really nice and he called Joel( Geek Squad installer) who went out of his way and fit me in his already very busy schedule…
Joel was really nice and knowledgeable!!
I would recommend Joel every time you will never be sorry!!! Happy, Happy customer!!
Best Buy is a great place to find high end stuff. Great customer service. Every time my phone has issues, the Geek Squad gets it working right. The only reason I don't give 5 stars are the steep prices on everything.
This store has always had very knowledgeable staff. Which is a big relief seeing as how purchasing electronics is difficult as is, so many choices and so many options. The team here is helpful on making big decisions, and they are also quick to ask you what you need. Compared to other Best buys, ones that have no actual clue what the heck they're talking about or want to hurry up the process and rush people into making a decision they might regret later, this store has your back. This store Will help you to make the Best buy!