Frequently Asked Questions About Best Buy Stockton
How do I check product availability at the Stockton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stockton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stockton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stockton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3514 reviews)
merlinwiz2020
October 28, 2025
1 out of 5
Best Buy is nickel n diming every penny they can. I recently when in to buy a microwave and they wouldn't let me purchase it without also buying insurance. Bad business practices.
Response from Best Buy
October 28, 2025
Hello,
Thanks for reaching out to us with your feedback, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/u8iqqi), Twitter/X (https://bby.me/4gh0lt), or Instagram (https://bby.me/cb3694). When you message us, please include a copy of your Google review number #61744. We look forward to working with you.
John G
October 27, 2025
3 out of 5
Very clean but nobody to help you. I ended up asking the security guard where stuff was.
L-Burna 4
October 12, 2025
2 out of 5
Employee “IVY” if that’s even her real name was very rude . Had an attitude left me to help another customer before finishing her job and when she saw me again asked if I had found my tv. I lost it told her why would I be looking for something they told u to get for me from the back. Refused to help me asked her name she refused and hid her name tag. Got help from another gentleman she decides to antagonize me on the way out . I was ready to leave the store and say forget the sale all together they need to stop hiring children
Response from Best Buy
October 12, 2025
Hey there!
We can certainly understand the need for friendly and professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #54772 in your message. You can find us here:
Facebook (https://bby.me/u8edbv), Twitter/X (https://bby.me/v7sa02),
Instagram (https://bby.me/i26ui7).
Karl M
October 04, 2025
5 out of 5
Great customer service for tech stuff and being older that made things easier