Frequently Asked Questions About Best Buy Stockton
How do I check product availability at the Stockton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stockton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stockton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stockton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3650 reviews)
Jacob G
August 16, 2026
1 out of 5
Went in to purchase an iPad for work and bought an Apple Pencil for it as well. The staff member sold me the wrong pencil. I assumed it wasn’t working because I was doing something wrong. I work in the backcountry as a firefighter and was deployed for the 15 day return limit. When I came home I went to the Genius Bar and they told me it was the wrong pencil. now Best Buy won’t help me whatsoever. Horrible customer experience. Somehow it’s my fault that the knowledgeable staff member made a mistake.
Jose G
August 15, 2026
5 out of 5
The staff was really helpful!
Azhar G
August 12, 2026
1 out of 5
Their customer service is beyond awful i waited for a sales associate for 30 mins while i kept waiting he kept ignoring and just didnt want to deal with any customers, its not worth spending ur money at this place because they treat the customers like garbage.
Gursahib S
August 06, 2026
5 out of 5
It’s a good place for electronics. The employee are nice and good behaviour and helpful