Frequently Asked Questions About Best Buy Stockton
How do I check product availability at the Stockton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stockton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stockton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stockton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3369 reviews)
David R
November 20, 2024
1 out of 5
Worst customer service ever . Went to get my son a new phone. I was told that if you wait, someone might be around to help you . That was after already asking 2 workers for help. So we went down to t-mobile and bought a phone .
Response from Best Buy
November 20, 2024
Good Morning, David.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64448094" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
James X
November 17, 2024
1 out of 5
My wife and daughter ask for a over the range microwave; Their website said there's a $99.99 available, but when there they try to sell them one that $1,300. Morally wrong...do not shop there.
Response from Best Buy
November 18, 2024
Hello, James.
Thanks for reaching out and leaving us your feedback. We would love to document your experience as we are always looking to improve our services and operations. To connect with a live representative you can contact us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64438960. We look forward to working with you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Regards,
^Jason
Andrew C
November 15, 2024
4 out of 5
It's just okay. Not the best one I ever been on. The huge sign on the entrance of the store is not even light up. Store was not really clean, you could notice even on the floor and the carpets. However they have all the appliances and the tech that pretty much all the other stores have. I noticed that the customer service was "okay" and at the time of my visit there was no line to pay. Thumbs up for Maria who helped me decide what TV to buy.
Adrian “
November 10, 2024
4 out of 5
Good place, good products, variety and price, could improve customer service in Spanish.