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Pacific Sales Kitchen & Home Temecula
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Frequently Asked Questions About Pacific Sales Kitchen & Home Temecula
How do I check product availability at the Pacific Sales Temecula?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Temecula store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Temecula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Temecula store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(318 reviews)
Sergio B
December 27, 2025
5 out of 5
In today’s world of diminishing customer service across most industries imagine my surprise when I was treated so respectfully and professionally by the staff at Pacific Sales. Alyssa knew all her products like the back of her hand and clearly answered all my questions. Mary at the credit desk was equally as on top of it. Due to our locked credit report we spent a lot of time with Mary. However, in spite of the situation Mary kept her upbeat personality and helped us resolve the issue. It is so great to have a positive experience to report. I strongly recommend stopping by Pacific Sales because I know you will have an experience like mine.
Joe P
December 26, 2025
5 out of 5
Alyssa did an awesome job all the way through from greeting us when walking in to answering all our million questions. She was very thorough with her answers and knew what she was talking about. Her customer service was top notch and explaining the process too to bottom. Great job and we would prefer her to our family and friends
Jim T
December 26, 2025
5 out of 5
I had to return an item that I purchased at a Best Buy. The staff was accommodating and friendly. It was really easy and quick. Both Jeanette and Tony were very helpful. Professional and helpful.
Rick H
December 23, 2025
5 out of 5
Great service ! Got my appliance I needed .