Frequently Asked Questions About Pacific Sales Kitchen & Home Temecula
How do I check product availability at the Pacific Sales Temecula?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Temecula store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Temecula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Temecula store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(277 reviews)
Brad K
September 15, 2025
5 out of 5
I purchased an LG refrigerator and a Zephyr wine cooler from Pacific Sales in Temecula. Alyssa was my sales rep and Mary was my customer service rep. What awesome employees and service did I get. They are great! They’ve been extremely helpful. Very friendly and answered all of my questions and on phone calls. What an awesome team! I will be back.
Kathleen S
September 14, 2025
5 out of 5
Alyssa and Mary were so helpful. They answered all of our questions and were very knowledgeable. My husband and I were impressed with how quickly they processed everything. Seamless. Would highly recommend!
Tracy N
September 13, 2025
5 out of 5
Mary went above and beyond in helping me! Thank you for your great customer service.