Frequently Asked Questions About Pacific Sales Kitchen & Home Thousand Oaks
How do I check product availability at the Pacific Sales Thousand Oaks?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Thousand Oaks store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Thousand Oaks store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.8(279 reviews)
teresa s
January 02, 2025
5 out of 5
Annel was so helpful first by showing different brands and then finding all the features that I wanted in the appliances I was needing to purchase. The young man that completed my purchase was also helpful in letting me know of programs that I might be interested in and answering questions.
Nancy W
December 21, 2024
5 out of 5
Sales person Jonny was knowledgeable and so pleasant! Thank you for superior service!!
Gina Y
December 10, 2024
5 out of 5
My husband and I looked at several places for a new refrigerator and we were underwhelmed. The last place we looked was Pacific Sales in Newbury Park, CA. A nice guy Brandon helped us. He was knowledgeable and helpful. He helped us identify our must haves and we decided on a refrigerator that was on sale! We get it delivered this week!
Amanda S
November 14, 2024
5 out of 5
Brandon went above and beyond for below the our appliance shopping for our current remodel. Highly recommend