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Frequently Asked Questions About Best Buy Thousand Oaks

How do I check product availability at the Thousand Oaks Best Buy?
How do I check my order status?
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Thousand Oaks stores’ holiday hours?

Recent Reviews

4.1
(2329 reviews)
Oliver M
July 15, 2026
1 out of 5
Stay away from this location and from best buy in general. I would give a 0 if I could to this store. Placed an order online and made me wait waist 3 hours of my time to wait for an email with a confirmation. The manager Ryan and another employee said they wouldn’t escalate the issue because they didn’t wanted to. Now they made me buy the same item twice and have to wait blindly for a refund because I don't even have a receipt for the first purchase due to a typo on my email address.
Response from Best Buy
July 16, 2026
Thanks for sharing your experience with us. We're concerned to hear about this experience and that it took longer than expected for your order to be ready. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/AKB2cJ), Twitter/X (https://bby.me/qB3KbH), or Instagram (https://bby.me/E2hWn0) and mention your "Google review #188388," we'll be happy to look into this with you and provide any assistance you need.
Kyle C
June 29, 2026
5 out of 5
Awesome staff
Tanja L
June 26, 2026
5 out of 5
Easy online order and curbside pickup.
Costa Y
June 24, 2026
4 out of 5
Good selection, andhppd service

About Best Buy Thousand Oaks

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