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Frequently Asked Questions About Best Buy Thousand Oaks

How do I check product availability at the Thousand Oaks Best Buy?
How do I check my order status?
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Thousand Oaks stores’ holiday hours?

Recent Reviews

4.1
(2340 reviews)
Wellington
September 05, 2026
1 out of 5
Disappointing from a customer service perspective.
Response from Best Buy
September 05, 2026
Hello Wellingtion, Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #218565 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/I7PNl7) • Twitter/X (https://bby.me/OVBm0W) • Instagram (https://bby.me/FfnR9A)
Margrét
September 03, 2026
5 out of 5
Amazing shopping experience. The multi hair coloured Bridget was like a human encyclopedia when it came to our questions about the products. Would definitely go there again.
Roi B
September 03, 2026
2 out of 5
Not sure if they want to sell I came here two days in a row to buy another phone No body cares and not showing up to the phone desk - even when i asked few times for help. Nada 👎 I’ll amazon it instead- not sure why the waste of gas for me and waste of people salary for best buy if they literally don’t even try when you show interest. Yes they are nice to welcome you and got another star for that.
Olivia W
August 25, 2026
1 out of 5
No one helped me what I was looking for…. I asked the front door desk host twice because I was in a rush… no one came to help me and I didn’t get the product I needed even though it says in stock! Bad customer service

About Best Buy Thousand Oaks

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