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We are back open!
Come check out your newly remodeled store.
Best Buy Thousand Oaks
Services Offered
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Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2219 reviews)
Xamdam N
March 22, 2025
5 out of 5
the workers here are amazing especially the worker named Diego helped me a lot I appreciate it
Julie L
March 11, 2025
5 out of 5
Great customer service- Kyle at the online order pick up counter went above and beyond for a product I needed— walking me through my options on a online order that was cancelled on me when I arrived to the store.
Worth the drive from Oxnard. Thank you!!!!!
K A
March 07, 2025
5 out of 5
The Best Buy in Thousand Oaks has incredible customer service. Many Thanks to Bridgette & especially Pat and Desi! Always a pleasure to work with this super team! Prior to picking up my product I received some very bad family news. Pat & Desi were so kind, patient and respectful. I picked up my order with ease, quickly and without any issue.
Many Thanks to All,
Kim
Carlos
March 03, 2025
1 out of 5
Ridiculous that you dial an 805 number to talk to the store and it gets routed to a call center. I have a 1-minute question about my order that now I have to drive 40 minutes to the store for.
Response from Best Buy
March 03, 2025
Hi, Carlos,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64884823 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian