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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2336 reviews)
Olivia W
August 25, 2026
1 out of 5
No one helped me what I was looking for…. I asked the front door desk host twice because I was in a rush… no one came to help me and I didn’t get the product I needed even though it says in stock! Bad customer service
Michael P
August 15, 2026
5 out of 5
I had an emergency come up and ended up being one day late trying to return my Meta glasses. I honestly thought I was still within the return window, and Yousuf, the manager, was extremely understanding about the situation. Especially after my local one in oxnard denied to refund me and were rude of my situation.
He took the time to actually listen and work with me instead of just turning me away. You can tell he genuinely knows how to be a manager and how to treat customers with respect.
I’d definitely recommend not letting some of the negative reviews discourage you from coming here. My experience with Yousuf was great, and I really appreciate how understanding he was. Definitely recommend!
Glenn P
August 09, 2026
4 out of 5
Ordered what I needed and had to pickup at another store
David A
August 07, 2026
5 out of 5
Need anything appointment for Geek squad...