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Frequently Asked Questions About Best Buy Thousand Oaks

How do I check product availability at the Thousand Oaks Best Buy?
How do I check my order status?
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Thousand Oaks stores’ holiday hours?

Recent Reviews

4.2
(2248 reviews)
Jeff E
July 05, 2025
5 out of 5
We came in looking for a home audio system. Anthony took the time to explain so much to us after asking questions to really hone in on what we are looking for. Will will buy from Best Buy because of him.
Max F
July 05, 2025
5 out of 5
An employee named Ayo was amazingly helpful. A number of staff in this store over the years seem put out when they are asked to help or exhibit ageist beliefs about seniors and technology. This young man Ayo was a huge contrast. I worked with him twice over the course of a week and he was responsible and kind. He deserves a promotion and raise!
Bill H
June 28, 2025
4 out of 5
Helpful staff and decent sales pricing. Return policy could be longer (it's 14 days, should be 30).
carina o
June 09, 2025
5 out of 5
Stopped by today looking for a new TV. Unfortunately, the first sales associate my husband spoke to was very rude, which initially led us to leave and consider ordering online instead. However, we still had a few questions about the TV we were interested in, so we decided to return to the front of the store — and that’s when we met Alexi! Alexi was incredibly helpful and provided outstanding customer service! Thank you so much for your help, Alexi! :)

About Best Buy Thousand Oaks

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