We came in looking for a home audio system. Anthony took the time to explain so much to us after asking questions to really hone in on what we are looking for. Will will buy from Best Buy because of him.
An employee named Ayo was amazingly helpful. A number of staff in this store over the years seem put out when they are asked to help or exhibit ageist beliefs about seniors and technology. This young man Ayo was a huge contrast. I worked with him twice over the course of a week and he was responsible and kind. He deserves a promotion and raise!
Helpful staff and decent sales pricing. Return policy could be longer (it's 14 days, should be 30).
Stopped by today looking for a new TV. Unfortunately, the first sales associate my husband spoke to was very rude, which initially led us to leave and consider ordering online instead. However, we still had a few questions about the TV we were interested in, so we decided to return to the front of the store — and that’s when we met Alexi!
Alexi was incredibly helpful and provided outstanding customer service! Thank you so much for your help, Alexi! :)