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We are back open!
Come check out your newly remodeled store.
Best Buy Thousand Oaks
Services Offered
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Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2307 reviews)
Thomas T
March 24, 2026
1 out of 5
The AI answering service is awful
Response from Best Buy
March 24, 2026
Hi, Thomas,
We are sorry to hear that you've found the AI answering services horrible and would like to learn more of what happened to help improve your phone experience. Please send a private message to Facebook (https://bby.me/Gfssu8), Twitter/X (https://bby.me/LpDuFf), or Instagram (https://bby.me/VksrgW) and reference "Google Review 134255". We'd love to hear from you.
Gianfranco L
February 02, 2026
3 out of 5
Massive store with little representation. So hard at times to find someone who can help you. Once you do find someone the process seems pretty quick.
Response from Best Buy
February 02, 2026
Good Evening, Gianfranco,
We absolutely understand how you are feeling after an unexpected delay to get the help you needed. We would be happy to connect with you and review these concerns in depth. Please feel free to send our team a private message on social media, so we can connect you with a specialist.
- Facebook (https://bby.me/j4pxoj)
- Twitter/X (https://bby.me/1pi1r8)
- Instagram (https://bby.me/qdghx4)
Michael G
January 31, 2026
5 out of 5
This is probably the best Best Buy I've ever seen. It's huge, and the stock constantly surprises me.
There have been many occasions when I'm at a different location looking for a product, and they say "Oh, we don't have it, but there's one in Thousand Oaks".
They have all the stuff you expect, but also a wide selection of computer parts and building accessories, camera lenses, kitchen gadgets, smart home tech, and other consumer electronics that are otherwise hard to find in a brick and mortar store.
I have found sometimes the checkout line moves very slow. But the on-floor staff are all super friendly and helpful.
I stop in here from time to time just to be inspired by gadgets!
Gavin N
January 29, 2026
5 out of 5
Friendly knowledgeable staff in the computer and photography departments.