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Frequently Asked Questions About Best Buy Thousand Oaks

How do I check product availability at the Thousand Oaks Best Buy?
How do I check my order status?
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Thousand Oaks stores’ holiday hours?

Recent Reviews

4.2
(2238 reviews)
carina o
June 09, 2025
5 out of 5
Stopped by today looking for a new TV. Unfortunately, the first sales associate my husband spoke to was very rude, which initially led us to leave and consider ordering online instead. However, we still had a few questions about the TV we were interested in, so we decided to return to the front of the store — and that’s when we met Alexi! Alexi was incredibly helpful and provided outstanding customer service! Thank you so much for your help, Alexi! :)
Brian C
May 28, 2025
5 out of 5
Friendly workers
Mike P
May 17, 2025
1 out of 5
Bought 2-65" TV's on sale, paid for them and didn't have time to right away pick up from store 5 days later they cancel order. TV's not on sale anymore and they say tough luck. No more buying from them. Should have stuck with Costco.
Keith G
May 17, 2025
5 out of 5
Walked in, expert service, found exactly what I wanted and got out. Easy peazy..

About Best Buy Thousand Oaks

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