Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2168 reviews)
Catarina H
September 03, 2024
3 out of 5
Looking for a new computer. They offer quite a lot of affordable laptops. If looking for a high-quality option with a bigger screen, you may need to look elsewhere.
Scooter P
August 30, 2024
5 out of 5
I have had many positive experiences with this Best Buy. Some extremely positive exchanges with management and with Geek Squad. Highly recommend! They have always taken great care of me as a Total Tech member!
Tony Z
August 27, 2024
5 out of 5
Went with my daughter to pick up her home built PC from Geek Squad. Michael was great in explaining to her why errors were popping up and what they did to fix them. Very customer friendly visit.
alonso m
August 18, 2024
3 out of 5
Not very good customer service
Response from Best Buy
August 18, 2024
Hi, Alonso,
Thank you for your review. We strive to provide high quality customer service and can see that we did not meet those expectations this time. So we may follow up and learn more about what transpired, please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
For the quickest assist, please include your full name, email, phone number, and "Google Review 64088424" in your message. Thanks!
Regards,
^April