Customer service here is a joke. These kids need to step their game up and learn a thing or two about sales and customer service. I would not be surprised if this location sadly goes out of business at some point. They must be hemorrhaging money. Sad.
the workers here are amazing especially the worker named Diego helped me a lot I appreciate it
Great customer service- Kyle at the online order pick up counter went above and beyond for a product I needed— walking me through my options on a online order that was cancelled on me when I arrived to the store.
Worth the drive from Oxnard. Thank you!!!!!
The Best Buy in Thousand Oaks has incredible customer service. Many Thanks to Bridgette & especially Pat and Desi! Always a pleasure to work with this super team! Prior to picking up my product I received some very bad family news. Pat & Desi were so kind, patient and respectful. I picked up my order with ease, quickly and without any issue.
Many Thanks to All,
Kim