Cooper R
November 06, 2026
Went in to get a TV, had somewhat of an idea of what I was looking for, and then Brandon asked me if I needed help, and wow. Was he amazing. He got us exactly what we wanted, was super knowledgeable, super kind, and helpful. If you get Brandon to help you, you will absolutely only ever want to come back to the TO Best Buy.
Brandon deserves a raise! He is the MAN!!
The employees here are kind, and they organized a good launch event for Zelda!
Richard B
November 05, 2026
If you want to understand why retail is dead check out Best Buy Thousand Oaks. Rude and incompetent. App says come and pick up product. Drive down to get product. Told I can’t get it. That’s not how customer service works folks.