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Frequently Asked Questions About Best Buy Thousand Oaks

How do I check product availability at the Thousand Oaks Best Buy?
How do I check my order status?
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Thousand Oaks stores’ holiday hours?

Recent Reviews

4.1
(2333 reviews)
Raphael T
August 02, 2026
5 out of 5
Christian was really helpful! We were looking to buy a new washer/dryer. He informatively walked through the different models and answered any questions we had.
Trevor S
August 02, 2026
1 out of 5
Went to buy an external ssd, grabbed one of the placeholders from the shelf and took it to the front to be told they are sold out. Wasted my time
Response from Best Buy
August 02, 2026
Thanks for sharing this review. We can understand your disappointment regarding the product you were looking for being out of stock. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/M3mRTX), Twitter/X (https://bby.me/PIdQD1), or Instagram (https://bby.me/fwLAeV). Please include the Google Review reference number #197126 when reaching out.
Anthony R
July 27, 2026
4 out of 5
Nice clean store
Oliver M
July 15, 2026
1 out of 5
Stay away from this location and from best buy in general. I would give a 0 if I could to this store. Placed an order online and made me wait waist 3 hours of my time to wait for an email with a confirmation. The manager Ryan and another employee said they wouldn’t escalate the issue because they didn’t wanted to. Now they made me buy the same item twice and have to wait blindly for a refund because I don't even have a receipt for the first purchase due to a typo on my email address.
Response from Best Buy
July 16, 2026
Thanks for sharing your experience with us. We're concerned to hear about this experience and that it took longer than expected for your order to be ready. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/AKB2cJ), Twitter/X (https://bby.me/qB3KbH), or Instagram (https://bby.me/E2hWn0) and mention your "Google review #188388," we'll be happy to look into this with you and provide any assistance you need.

About Best Buy Thousand Oaks

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