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We are back open!
Come check out your newly remodeled store.
Best Buy Thousand Oaks
Services Offered
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Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2293 reviews)
Scott J
December 19, 2025
5 out of 5
We went into T.O. Best Buy evaluating Home Security Camera Systems. I wanted to acknowledge and give Highest of Praise to Kevin who provided the BEST service and most thorough information re; options and advice/ suggestions to make a very informed decision for security camera and installation! Thank You, Kevin
Sarceno
December 16, 2025
5 out of 5
I love shopping online and picking up my order in the store; it's very easy and fast.
Alex
December 14, 2025
1 out of 5
Worst customer service and so rude .. that one ugly manager her name is Danya she refused to sell me only because I want to buy some items I needed as Christmas gifts and she was so rude the way she talked to me is so bad she’s the worst Best Buy manager I ever met to in my Entire life that’s so unprofessional..never coming back here
Kristin U
December 10, 2025
5 out of 5
I had an amazing experience at Best Buy thanks to associate Zach. After leaving the Simi Valley store because no one was willing to assist me, they were having a private conversation right in front of me, I wasn’t expecting much. But Zach completely changed that. He walked me through the pros and cons of everything I had viewed online, introduced me to brands I would have never considered, and clearly knew his stuff. I didn’t end up buying anything that day, but unlike many salespeople who might look annoyed in that situation, Zach was polite, professional, and genuinely willing to help me. He’s a real asset to the team!