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We are back open!
Come check out your newly remodeled store.
Best Buy Thousand Oaks
Services Offered
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Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2288 reviews)
Kristin U
December 10, 2025
5 out of 5
I had an amazing experience at Best Buy thanks to associate Zach. After leaving the Simi Valley store because no one was willing to assist me, they were having a private conversation right in front of me, I wasn’t expecting much. But Zach completely changed that. He walked me through the pros and cons of everything I had viewed online, introduced me to brands I would have never considered, and clearly knew his stuff. I didn’t end up buying anything that day, but unlike many salespeople who might look annoyed in that situation, Zach was polite, professional, and genuinely willing to help me. He’s a real asset to the team!
Jeff P
December 04, 2025
5 out of 5
This location is amazing - the store is immaculate, inventory is neatly arranged, and the staff is patient & knowledgeable. I purchase all of my PC components here and they always have exactly what I'm looking for! I prefer to make all of my purchases at Best Buy instead of Amazon because my experience is always positive.
Edgar D
December 02, 2025
5 out of 5
I recently made some purchases here and I couldn't be happier. The camera salesperson was very helpful and explained my options. Because of this, I've returned several times to complete my photography equipment. Thank you.
Noor A
December 01, 2025
5 out of 5
Ask for Kevin H! He was SO patient and kind with me and my elderly parents as we troubled him for 2 hours. He explained things in digestible ways for us non-tech savvy folk and took his time with us. He was very knowledgeable about the products and was quickly able to match us to the specs we asked for. He also looked out for us in trying to match us to the best deals as well!