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We are back open!
Come check out your newly remodeled store.
Best Buy Thousand Oaks
390 N Moorpark Rd
Thousand Oaks, CA 91360
Services Offered
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More to Explore
Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2169 reviews)
Donielle M
September 08, 2024
1 out of 5
DO NOT SHOP AT BEST BUY. I purchased a projector today. I asked three simple questions. 1. Is the projector short throw or long throw? 2. Can the projector be attached to the ceiling upside down? 3. Is the projector blue tooth? After spending almost an hour at the store and speaking at length to the salesman, I purchased the projector. I was told that if I return the projector there will be a 15% unboxing fee. I brought the projector home, installed it, and discovered that the projector is not blue tooth after all. I called the store and instead was redirected to a call center. "Edward" told me that the return policy stands and I would only be refunded 85% of my payment. When I inquired about submitting a complaint he stated that I needed to leave a review and hung up on me. So here I am. Almost $900.00 spent, and hours invested. Stick with Amazon.
Catarina H
September 03, 2024
3 out of 5
Looking for a new computer. They offer quite a lot of affordable laptops. If looking for a high-quality option with a bigger screen, you may need to look elsewhere.
Response from Best Buy
September 04, 2024
Hi Catarina,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64156400 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Scooter P
August 30, 2024
5 out of 5
I have had many positive experiences with this Best Buy. Some extremely positive exchanges with management and with Geek Squad. Highly recommend! They have always taken great care of me as a Total Tech member!
Tony Z
August 27, 2024
5 out of 5
Went with my daughter to pick up her home built PC from Geek Squad. Michael was great in explaining to her why errors were popping up and what they did to fix them. Very customer friendly visit.