Frequently Asked Questions About Pacific Sales Kitchen & Home Torrance
How do I check product availability at the Pacific Sales Torrance?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Torrance store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Torrance store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(559 reviews)
Jeanine G
March 04, 2026
5 out of 5
Lori and Milton are excellent sales people. Very knowledgeable.
Ryan B
March 03, 2026
5 out of 5
Linwood hooked us up with an amazing subzero. Excellent customer service.
Monica O
February 26, 2026
5 out of 5
We made a significant purchase at Pacific Sales today for our home renovation. We had a fantastic and very knowledgeable sales professional assisting us. Her name is Diana Soedarmanto and we couldn’t be happier with the process and our purchase. She was 💯 patient with us and had every skill you’d want in a sales person. For anyone looking to purchase bathroom hardware she IS the best.
Patty D
February 09, 2026
5 out of 5
Had a great experience at Pacific Sales in Torrance dealing with Joel.
He was very helpful and knowledgeable. We were shopping for a new cooktop.
With his help we confidently came to a decision that we feel very good about.
The cooktop was not in stock, but he assured us that he would personally follow up and call us when the cooktop arrives at the store to setup a delivery date.