Frequently Asked Questions About Pacific Sales Kitchen & Home Torrance
How do I check product availability at the Pacific Sales Torrance?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Torrance store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Torrance store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(509 reviews)
Lynn A
September 20, 2025
5 out of 5
Linwood Foy was so courteous & helpful! What I wanted had been discontinued, but he helped me find a suitable replacement & save me LOTS of time. He’s the best! Looking forward to working with him again some day.
Alice H
September 19, 2025
5 out of 5
My consultant, Andre was amazing, super helpful and spent quality time with me reviewing my purchase of the dishwasher. I highly recommend Pacific Sales and Andre!
Lena V
September 19, 2025
5 out of 5
Ali was so helpful and patient. I was dreading having to buy a new fridge but she made rhe process quick and easy.
Steph J
September 18, 2025
5 out of 5
Ali in appliances was extremely helpful and knowledgeable. She made everything clear and answered all my questions. I will ask for her with any appliance purchase in the future.