Frequently Asked Questions About Pacific Sales Kitchen & Home Torrance
How do I check product availability at the Pacific Sales Torrance?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Torrance store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Torrance store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(532 reviews)
P. K
November 23, 2025
5 out of 5
After losing all of our appliances in a fire We had beyond excellent and friendly help from your salesman Lynwood Foy. Also from Hector who expertly measured the spaces in our kitchen. We expect no difficulties when installation happens. Thank you Lynwood and Hector.
Craig O
November 21, 2025
5 out of 5
Linwood has been great! Always ready to go the extra mile for his customer service. Thanks Craig
Sarah G
November 19, 2025
5 out of 5
Linwood was amazing from start to finish. We ended up purchasing a suite of Wolf/Sub-Zero appliances after exploring all of our options. We did a lot of legwork before taking a trip to Pacific Sales and Linwood was by far the most knowledgeable salesperson we encountered. He also worked hard to give us the best pricing possible and went above and beyond with his communication and customer service after the sale. I have recommended Linwood to multiple friends and they’ve all had equally positive experiences.