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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5045 reviews)
S W
September 18, 2026
5 out of 5
Excellent customer service.
XinRui Y
September 17, 2026
5 out of 5
my sale associate worths a 5 stars!
Gailene L
September 16, 2026
1 out of 5
Have not always enjoyed the service in this store. Though there are some stellar employees (thanks for being you!), I'm am frequently met with an "I really don't care" attitude.
Currently waiting for a $1,000 electric scooter that I got on sale that was "delivered" to a random sidewalk (A different driver successfully delivered a separate item that same day to my doorstep.)
Despite an email from Best Buy stating they recognize the delivery was made to a place that was not my address and HOURS on the phone on multiple days and more in the store, Best Buy refuses to let me pick up a replacement. They are making me wait until they figure out what happened, as if it's my problem. Meanwhile, my son can't wait yet another day to head off to college so I guess their mistake is just our problem now and since they refuse to agree to my many helpful solutions (like let me pay sale price again for now), we'll just have to wait. Pay for parking until he finally gets it?? Thanks a lot.
Thumbs way, way down, Best Buy.
Response from Best Buy
September 16, 2026
Good Evening, Gailene,
We definitely understand how you are feeling after an issue arose with the delivery of your recent scooter purchase. We would be happy to review this further with you. To start, please feel free to send us a private message on social media that includes your Google review case ID: #223367.
- Facebook (https://bby.me/vouFQc)
- Twitter/X (https://bby.me/gOTvCB)
- Instagram (https://bby.me/PDKuet)
Jean J
September 13, 2026
4 out of 5
The dude Samuel was great, other than open box stated available, but just they shipping it to outlet sucked. But Sam came in clutch with discounts because of issues. Thumbs up