Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4889 reviews)
Noetic 3
October 09, 2025
1 out of 5
Got a phone I always wanted was offered the insurance so I took it with theft and lost protection and included hardware protection. Got a email 10/9 that geek squad won't be insuring my phone anymore no compensation no initial warning just have limited time till it's gone by 11/8 never buying tech from or any thing from Best buy again😁. Amazon for the win.
Response from Best Buy
October 10, 2025
Hello Noetic,
Thank you for taking the time to write a review. We can understand how losing insurance could cause you some concerns. We would like to see if we can answer any questions you may have. Can you contact us through social media? You can find us at a Social Media platform listed below and reference Google Review #53865 to start the chat.
Facebook (https://bby.me/ssbk9k)
Twitter/X (https://bby.me/8h6rhh)
Instagram (https://bby.me/hhvgw3)
Thanks,
Gopinath R
October 07, 2025
1 out of 5
My 15 y.o. daughter who was shopping for her computer got hit on by the store manager Eddie. We filed a formal complain with Torrance PD on that Womanizing PoS. Please stay away from this person and the store.
Gopinath R
October 07, 2025
1 out of 5
Robert. Short white guy. Super rude. No knowledge of tech, nor Best Buy
membership, nor processes. Avoid him at all costs.
Response from Best Buy
October 07, 2025
Hello, thank you for reaching out to us here. Shopping for electronics is supposed to be a fun experience. Can you please reach out to us on Facebook (https://bby.me/cj1vn2), Twitter/X (https://bby.me/o5i05i), or Instagram (https://bby.me/zpfzfx) with more information about your experience? Please begin your message with "This is regarding my Google Review #52859".