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Frequently Asked Questions About Best Buy Torrance

How do I check product availability at the Torrance Best Buy?
How do I check my order status?
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Torrance stores’ holiday hours?

Recent Reviews

4.2
(4853 reviews)
Luz S
July 15, 2025
3 out of 5
Order wasn't ready . Took too long
Response from Best Buy
July 15, 2025
Hi, Luz, Thank you for your review and feedback. We know time is of the essence, so having an order take longer than expected can be really frustrating. If you want to formally document your experience, please send us a message on social media along with your name, phone number, and email. Please mention Google Review 16117 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Regards, ^Meghan
Abraham Q
July 12, 2025
5 out of 5
Mi primera vez en Best By obtuve lo que buscaba excelente servicio y lo mejor un crédito por 2 años sin intereses.... lo recomiendo .
Kirsten H
July 11, 2025
1 out of 5
We had a horrible experience buying a refrigerator from this store. We live on a very steep narrow hill and requested a small truck. They sent a large one and it couldn't be delivered. I went back to Best Buy and they told me I would have to reschedule a delivery for a week later. Today, a week and a day later, after promising it would be a small truck, they sent another big one. This time I called the store and they said their hands are tied and the only thing they can do is reschedule again. I asked what makes them think it will work the third time when it didn't work the first two times? They had no answer and just kept saying the same thing which is sorry you'll have to reschedule. There is no way to speak to a manager higher up - I've tried multiple different ways. I wouldn't be so angry if they had taken responsibility and fixed the situation somehow - after all, they are the ones who have hired the delivery company. We buy all of our electronics and appliances from Best Buy but never again. Update: they tried delivering our refrigerator for a second time today. Did they use a smaller truck? No. So for the third time they were not able to make their delivery. When I called they told me that I would now have to come and pick it up myself at the warehouse. To recap: from the beginning we made it clear that they would have to use a small truck. Two weeks later they're telling us that they don't have a small truck. I took two days off of work to be here for the delivery, I've cleaned out the refrigerator and freezer twice. And now I'm supposed to pick it up myself. Horrible customer service.
Erick Q
July 03, 2025
4 out of 5
Awesome

About Best Buy Torrance

bestbuy.com