Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5014 reviews)
Colin B
July 25, 2026
5 out of 5
Great time coming here to shop for phones. Didn't end up getting anything this time but the AT&T rep and one of the 📱 people were trying to be very helpful. Super clean and easy to find stuff but I'm just not totally sold on the membership to get discounts on cell phones and appliances are the same now! I guess they are both durable goods!
Jonathan C
July 21, 2026
5 out of 5
The best costumer service I’ve ever received. There’s a great group of people running this Best Buy. Shoutout Beau and Jr, real ones. 🤙
T A
July 21, 2026
1 out of 5
BEWARE WHEN YOU CALL BEST BUY YOU WILL NEVER GET TO TALK TO SOMEONE IN THE STORE.
I Recently purchased a computer here. Left it with the geek squad to copy old computer data to new computer. They(geek squad) Beth called the next day and asked a question in a voice message. I tried calling back same day and got over seas call center person who could/would not transfer me to a live person in the store. Left message no call back that day. Next day left another message this time with regular customer service( again over seas agent Grace) as they were unwilling to transfer me to Beth or anyone in the store. Also asked grace to talk to a manager or supervisor. Her answer”WE ARE ALL VIRTUAL AND CANNOT TRANSFER YOUR CALL TO A MANAGER OR SUPERVISOR”. Horrible customer service.
Response from Best Buy
July 21, 2026
Hello, thank you for taking the time to leave us a review. Getting information about your computer should be straightforward. Can you please reach out to us on Facebook (https://bby.me/xMbPBf), Twitter/X (https://bby.me/PunnIm), or Instagram (https://bby.me/wHUbws) with more information about your experience? Please begin your message with "This is regarding my Google Review #191283".
Karla
July 19, 2026
5 out of 5
Big Thanks to Solomon who assisted me on Tuesday July 14 2026 which was my son’s 20th birthday and gave me good deals for his birthday gift plus excellent customer service by the way ,Thanks again !