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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4974 reviews)
Gabriel W
February 23, 2026
5 out of 5
Nice clean well organized store. Did a price comparison between them and Amazon on inkjet printers and found no difference. It's nice to be able to see and touch products.
Summer B
February 23, 2026
5 out of 5
Incredible customer service
Gerard F
February 12, 2026
1 out of 5
I’ve shopped at Best Buy for years for business and personal needs. Purchased a TV about 40 days ago, going back to Best Buy a couple of weeks later in buying a different TV that I liked better, got a chance to come in and return my TV and soundbar, I was told that I’m outside of the return window. Tell me $179 membership. Never again will I shop at Best Buy. On my way out the manager saying you even had a holiday window. Not sure what that means but it was rude.
Response from Best Buy
February 13, 2026
Hi there, Gerard,
Thanks for taking the time to leave a review. I can understand wanting clarity on our return and exchange policy. Most products have a 15-day period. My Best Buy Plus™ and My Best Buy Total™ members have 60 days.
Here is a link to our Return & Exchange Promise: https://bby.me/1l6vdd.
If you have any questions or concerns, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please reference the phrase “Google review #116598” when reaching out to us.
Kristie H
February 09, 2026
1 out of 5
I don’t like the way I was just treated in your store. I had questions about a recent purchase and no one seemed interested in helping me find a solution.
Response from Best Buy
February 09, 2026
Hello,
Thank you for the review. We understand how you feel with not being properly assisted in our store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 115162