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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4803 reviews)
DANIEL
April 06, 2025
5 out of 5
I have been to this best buy dozens of times buying everything from computers to TVs to recently the segway G3 max pro... I always get great service here, and the store feels extremely clean and safe. The staff is well trained and there are always plenty of people there if you need help. Best Buy is also a great place to buy appliances.. they have faster delivery, better prices, and also far better installers than L's or HD. I can tell you because I am a property manager and I have ordered hundreds of appliances. With Best Buy you get a great online experience that doesn't have so much volume of products that it gets overwhelming, and you combine it with in store service, support, and in person shopping. I often want my tech right now.. not maybe the next day if my box doesn't get stolen. I like this BB.
Sandra T
April 05, 2025
3 out of 5
The shelves were nearly empty, like they were waiting on a delivery. Three items i needed were out of stock
Response from Best Buy
April 06, 2025
Hello, Sandra.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65013596. We look forward to working with you.
Best,
^Allison
Vilma E
April 03, 2025
1 out of 5
El peor servicio al cliente, mentirosos, ladrones
Cuando uno compra no le dicen todo lo que cubre la garantía
Response from Best Buy
April 03, 2025
Hola Vilma,
Gracias por ponerse en contacto con nosotros y darnos sus comentarios. Nos entristece saber que tuvo una experiencia negativa con nosotros. Nos encantaría documentar su experiencia y ayudarlo en todo lo que podamos. Nos gustaría tener la oportunidad de hacer un seguimiento de esto. Para continuar, póngase en contacto con nosotros en Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport) o Instagram (@BestBuy) para obtener más ayuda. Comience su mensaje con "Esto es con respecto a mi revisión de Google: 65004342" y comparta su nombre completo, correo electrónico y número de teléfono.
Gracias
^Vanessa
Lili K
March 27, 2025
5 out of 5
Excellent customer service. Thank you!