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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4835 reviews)
Nikolas B
June 11, 2025
3 out of 5
Had to tell cashier 4 times was not interested in signing up and paying for reward program!
Rodolfo M
June 05, 2025
1 out of 5
Worst experience of my life bean accused of trying to get cash and that I damaged the tv and that that’s what I get for not paying for delivery and installation when I picked up they layed it flat in the car and by there professional it says in the box don’t lay flat they did it’s broke and they won’t fix the problem manager said it’s a u problem I’m the manager and I said no u broke it good luck ha don’t shop there I and waiting for there response and after I will see where I can post biggest regret not recording when I went in to the store but I have video in my home how it was in my car and that we did not damages it
Jeffery F
May 30, 2025
4 out of 5
They helped me out a lot.The service was good
Rudolf A
May 29, 2025
1 out of 5
Do not and I repeat DO NOT buy any appliance from BB, once you leave the door they can Careless. October 27th 2024 I bought a GE washer/dryer stack it arrived a few days later and found to be defective. A new one was then ordered and installed in early November 2024, since then it has broken down every three weeks and as per BB I need to deal with GE regarding the problem since they only cover the first 15 days after purchase. So as directed I have been dealing with GE getting this defective equipment fixed. Well it’s broken again for the 5th time and neither BB or GE will take the responsibility of replacing this defective equipment. GE did state we could exchange it for the same model but a 2025 model and pay the extra 1,000 dollars to do so WTH. Another call to BB they will do nothing about standing by the merchandise they sell. SO BUYER BE WHERE. Better business bureau here we come, absolute BS!!
If I could remove the one star I would BB won’t let that happen