I came to this Best Buy to make a return and had a bad experience. The manager was unfriendly, and some staff members were chatting instead of assisting people. I ended up going to a different Best Buy location, and the difference was night and day — quick service, friendly staff, and no issues at all.
In and out for amazon pickup
It is very competitive price always. The service front desk was kind and fast and shipping of the product was next day.
Zipporah E
January 22, 2026
Best Buy has declined so much in customer service. They prefer to look dumb rather to resolve a issue. I use to deal with professionals that knew their products. Now you deal with the younger generation that knows nothing and can't deal with people. Im done with best buy
Response from Best Buy
January 22, 2026
Hello,
Thanks for your review. We strive to provide our customers with the best support and experience. Feeling this has not been the case with you can certainly be frustrating. We'd like to follow up and document this experience.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/mg8gme)
- Twitter/X (https://bby.me/8ukrfj)
- Instagram (https://bby.me/6i9c3a)
When reaching out, please reference your Google Review 107828.