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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4915 reviews)
Rucker S
December 06, 2025
1 out of 5
Sent in my PC to get a new power supply installed with Geek Squad. Told that it would take max 5 days, came on the 2nd day to get my pc back cause I was told that it wouldn’t boot and I was worried that they messed something up. Krish offered to give it back to me unrepaired. I went and inspected my pc and they hadn’t even opened the case up, let alone try to install the powersupply, and they lied to me saying that, “The cpu was overheating and it wouldn’t boot”.
I went to another pc repair store, they were able to do it within the hour.
1/10, don’t pay for best buy’s total member garbage
Response from Best Buy
December 06, 2025
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/krg2r9), Twitter/X (https://bby.me/c8m8m8), or Instagram (https://bby.me/6xjm5a) with more information about your experience? Please begin your message with "This is regarding my Google Review #82792".
Edwina H
December 04, 2025
5 out of 5
I received excellent assistance from Eddie, Matt, and the Geek Squad.
Matthew A
December 02, 2025
5 out of 5
RECYCLING HEAVEN
Lavanya M
December 01, 2025
5 out of 5
I'm disappointed with the customer service. I bought a laptop and Microsoft package in a single transaction. I'm unable to return the item over the chat. The Microsoft package is not a physical product for me to carry it into the store. The customer service person who I chatted with could not help and put me into a lengthy process for return. All they have to do is remotely deactivate the email ID for the subscription (I have not even activated it). Not acceptable in today's world.
Update: Another CS agent, reached out and solved the issue over the chat. Quick and easy. Thank you for the prompt response. Appreciate it.
Response from Best Buy
December 01, 2025
Hello. Not being able to return something can be a frustrating experience, and we would be more than happy to take a look. Please feel free to reach out to us on Facebook (https://bby.me/ldz02q), Twitter/X (https://bby.me/efzu58), or Instagram (https://bby.me/qhspky). When reaching out, please be sure to include Google Review number 79628. Thanks!