don't take your phone here for apple care no one here has any idea what they are doing
I walked in the store and the girl asked if she could help me, great I say, but she only pointed out where I should go and said she will contact someone to come over and help me. THAT NEVER HAPPENED.. A LOT OF EMPLOYEES WALKING AROUND LOOKING AT ME STAND THERE FOR 20 MINUTES AND NEVER CAME UP TO ASSIST ME. THE EMPLOYEES DO A LOT OF WALKING AROUND TALKING WITH ONE ANOTHER INSTEAD OF HELPING THE CUSTOMER. WOW. I WILL JUST BUY ALL MY ELECTRONICS FROM AMAZON.
Response from Best Buy
October 02, 2025
Hey there.
Thank you for your review, Kris. We can understand how you are feeling regarding this recent experience and not getting the assistance you requested. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/8qit63)
- Twitter/X (https://bby.me/fctvgq)
- Instagram (https://bby.me/342mur)
When reaching out, please mention it is regarding your Google Review 51007.
Kindest Regards.
I wish I can rate 0 stars employees are clueless and manager is rude as hell
Response from Best Buy
September 27, 2025
Hello SY,
Thanks for your review. We never want to hear that one of our customer felt that they were treated rudely. We would like to know some more details about your visit if you don't mind. Can you reach out to us through social media, you can find us at a Social Media platform listed below and reference Google Review #48787 in a private message.
Facebook (https://bby.me/7mzy7o)
Twitter/X (https://bby.me/7b78a1)
Instagram (https://bby.me/zq83zd)
Thanks,