Best Buy Tustin

They need to enforce consistent policies regarding Pokemon cards. On a previous visit they allowed everybody in front of me to purchase 4 items each, then when it was my turn they lowered that limit to 2 each instead, to make sure more people in the line would be able to get some. I certainly want everybody to be able to get some, but they need to enforce the same limit for everybody, not change it halfway through. In the past, they have also enforced a per-household limit, so scalpers can’t use their young children as pawns to purchase 2, 3, 4, or 5x the amount they should be allowed. Today, they allowed the first few people to purchase 4 items each even though they had much less stock than in the past, and they didn’t enforce the per-household limit either, so 2 groups of scalpers were able to completely clear out their entire stock. 75% of the normal people who were trying to collect or get gifts for their kids, who were waiting there for hours, left empty-handed because of this. Please don’t cater to the scalpers!

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We went to buy an I pad and the guy who help us to choose the right one it took a while to find someone to help us but I guess because it was a holiday in a monday and they were busy

OK, Best Buy. You should treat every customer with respect and not waste their time. I just want to make it clear to others how you treat longtime repeat customers. I went to my Best Buy account, since sometime in 2019 to now, I have spent $23,358.51 dollars at Best Buy. Look it up and prove me wrong…. That does not include household spending of which is on my Sig-Os’ account. You shipped me a damaged product, your trusted partner gave me no time to send in photographs and you hide behind social media as your “customer service.” Sorry, I forgot about the immense help your chatbot gives… Anyway, I guess this kind of garbage service works for ya, but not for me. It was nice while it lasted. Cheers