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Frequently Asked Questions About Best Buy Tustin

How do I check product availability at the Tustin Best Buy?
How do I check my order status?
My local Tustin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tustin stores’ holiday hours?

Recent Reviews

4.1
(2744 reviews)
Charlene F
April 14, 2025
5 out of 5
Best Buy and Best Service
Arie A
April 12, 2025
5 out of 5
Hectic but great service.
J Y
April 12, 2025
5 out of 5
The workers are pretty friendly and the store is clean. Everything is easy to find and help can usually be found pretty quickly. As far as best buys go, this one is pretty solid.
Matthew T
April 02, 2025
1 out of 5
This place has absolutely horrible customer service. They have a 14 day return policy, which in itself is ridiculous. I was trying to return something that I purchased 25 days before and it remained unopened and still sealed. They only offered store credit, and the manager Jorge came over to deliver this news to me and was extremely unfriendly and rude. Horrible customer service. You can get better service and prices on Amazon or other stores. Not worth dealing with rude people at this store.
Response from Best Buy
April 02, 2025
Good Afternoon, Matthew, We absolutely understand how you are feeling after an issue with being unable to return an item outside of the window. We would love to review this situation with you in depth. Please feel free to send our team a private message on social media with your full name, phone number, and email address. Don't forget to include your Google review reference number: #64997420. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby

About Best Buy Tustin

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