Best Buy and Best Service
Hectic but great service.
The workers are pretty friendly and the store is clean. Everything is easy to find and help can usually be found pretty quickly. As far as best buys go, this one is pretty solid.
This place has absolutely horrible customer service. They have a 14 day return policy, which in itself is ridiculous. I was trying to return something that I purchased 25 days before and it remained unopened and still sealed. They only offered store credit, and the manager Jorge came over to deliver this news to me and was extremely unfriendly and rude. Horrible customer service. You can get better service and prices on Amazon or other stores. Not worth dealing with rude people at this store.
Response from Best Buy
April 02, 2025
Good Afternoon, Matthew,
We absolutely understand how you are feeling after an issue with being unable to return an item outside of the window. We would love to review this situation with you in depth. Please feel free to send our team a private message on social media with your full name, phone number, and email address. Don't forget to include your Google review reference number: #64997420.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby