Frequently Asked Questions About Best Buy Union City
How do I check product availability at the Union City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4078 reviews)
Cherie C
October 14, 2025
2 out of 5
They have a greeter that can send you in the right direction, but my husband and I walked around the whole store trying to find someone to help us with meta glasses and couldn't find anyone. Gabe up and left...
Response from Best Buy
October 14, 2025
Hello,
The new Meta glasses have been quite popular, and we appreciate your interest in checking them out. We understand not being able to find someone to assist you, isn't an ideal experience. Please send a private message on one of our social media platforms, Facebook (https://bby.me/qlka0q), Twitter/X (https://bby.me/fz1qrq), or Instagram (https://bby.me/gvgldf), and refer to your "Google review #55731" in your message, so we can review this with you.
Lavonna S
October 12, 2025
4 out of 5
Just asked a question on if they had a cd/DVD cleaner repair kit. Staff was awesome. They didn't carry it anymore but would have ordered me one but I did it on my own. All in all I wouldn't hesitate returning there.
Maajid A
October 03, 2025
5 out of 5
I bought Asus 1800 wifi usb and it improved my internet speed for my old laptop