Frequently Asked Questions About Best Buy Vacaville
How do I check product availability at the Vacaville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vacaville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vacaville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vacaville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1478 reviews)
Rochelle V
October 19, 2024
5 out of 5
Answered all my questions and help with all my needs
Tom N
October 15, 2024
4 out of 5
Went to pick up online order. Stood at counter while a number of clerks walked by completely ignoring me. Not even a smile and a "We will help you soon." It was like I was the enemy. But once someone asked if I had been helped, the clerk that got my order was friendly and polite.
Patrick
October 11, 2024
5 out of 5
ALWAYS a great experience with friendly customer service. I appreciate when the big strong guys helped me out to my truck with my beautiful big ass TV. Thanks Best Buy!! 💙
Anne M
October 10, 2024
1 out of 5
Ordered something online to pick up in store. But then the girl couldn't find the item, but only looked for like 30 sec
Response from Best Buy
October 11, 2024
Hello, Anne,
Thanks for reaching out and providing your feedback as this helps us to improve. Picking up an order should be fast and easy, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64298176". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron