Frequently Asked Questions About Best Buy Vacaville
How do I check product availability at the Vacaville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vacaville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vacaville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vacaville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1474 reviews)
Mariah R
September 22, 2024
1 out of 5
They refuse to answer the phone
Response from Best Buy
September 22, 2024
Hi there, Mariah,
Thank you for reaching out to us here and for bringing this to our attention. I'd love to ensure that your attempts to receive assistance are addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
64231519
Thank you, and we look forward to hearing from you.
^Duncan
Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
Karen K
September 11, 2024
1 out of 5
I had purchased a dishwasher paid for removal and installation, waited at home between the hours of 10-3 they arrived at 1:30 with a dented dishwasher so now I have no idea when they're going to fix this customer service is horrible so I suggest not buying anything you need installed.
Response from Best Buy
September 11, 2024
Hi there, Karen,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your appliance purchase.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64188691” when reaching out on social media.
Regards,
^Ravi
stephen l
September 10, 2024
4 out of 5
Staff are very approachable and friendly. Easy to find and eager to help! Appears to be a smaller Best Buy but gets the amenities to a medium sized town.