Pacific Sales Kitchen & Home Valencia

Everybody is very knowledgeable and helpfull. Especially Maria was giving us special service .

We purchased a refrigerator, and Dishwasher in September 10, 2024. Upon purchasing our sales consultant expressed that installation was an added charge and that an expensive refrigerator/dishwasher combo did not come with it own water line and power supply. That was a lie. They said that installation was not part of the deal and if you look at the contract it says that basic installation is included. The appliances were delivered but were not installed. When contacting geek squad they sent two separate people out and they didn't service build-in refrigerators, the third guy anchored and aligned the refrigerator but forgot to plug-it in. So we are going on the fifth attempt to try and get the refrigerator installed. Its now become a frustrating joke.

: We had the pleasure of working with Eddie when purchasing all our appliances, and we couldn’t be happier with the experience. Eddie made the entire process completely hassle-free. He is incredibly knowledgeable, answering all our questions with expertise and guiding us to the best options for our needs. On top of that, his customer service was outstanding—friendly, professional, and attentive. It’s rare to find someone who goes above and beyond to ensure a smooth and enjoyable shopping experience. If you’re in the market for appliances, I highly recommend asking for Eddie. You won’t be disappointed!

Edward answered a million email questions from me before I came into the store, and was very patient with me going through all my model comparison questions as we assembled my order. Thank you for your knowledge, your patience, and for helping me get the best deal possible!