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Pacific Sales Kitchen & Home Valencia
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Frequently Asked Questions About Pacific Sales Kitchen & Home Valencia
How do I check product availability at the Pacific Sales Valencia?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Valencia store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Valencia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Valencia store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(116 reviews)
Gina O
July 16, 2025
5 out of 5
Maria was very helpful and very knowledgeable on appliances. Alex is the best. Loved this place ❤️
Lorenzo B
July 02, 2025
5 out of 5
Great customer service in the plumbing dept and Appliances . Great knowledge on both sides
tatev z
July 01, 2025
5 out of 5
Pacific Sales delivered outstanding service from start to finish! I was shopping for a washer and dryer, and they not only helped me in-store but also took the time to answer all my questions over the phone, multiple times. Everyone I spoke with in sales and customers service was knowledgeable, patient, and incredibly helpful. They made the whole process smooth and stress-free. It’s rare to find a team that’s this responsive, professional, and genuinely committed to helping.
I would highly recommend them! Top-tier service all around!
Robert W
June 24, 2025
5 out of 5
Over the course of months dealing with refurbishing our kitchen, Edward Mitchell was there to guide us through so many decisions! We flipped flopped soooooo many times and he patiently put up our indecisions until months later, we made our purchase! We saved thousands of dollars with Edward's help and got the appliances we wanted! Thank you, Edward!