Edward answered a million email questions from me before I came into the store, and was very patient with me going through all my model comparison questions as we assembled my order. Thank you for your knowledge, your patience, and for helping me get the best deal possible!
Solomon S
October 10, 2024
THIS REVIEW IS WELL OVERDUE!
I have been shopping at Pacific Sales in Valencia, CA, for over 15 years, and I couldn’t be more impressed with the experience each time. From the moment I walk in, I am greeted by friendly staff who are eager to assist me. The store is well-organized and offers a wide selection of high-quality appliances, making it easy to find exactly what I need.
The layout of the store is spacious and inviting, with appliances thoughtfully arranged to allow for easy browsing. The ambiance is modern and clean, creating a pleasant shopping environment. The sales team is knowledgeable and goes above and beyond to ensure I am informed about all my options, providing detailed explanations and answering all my questions with patience and expertise.
Both the sales staff at the appliance and plumping department are particularly knowledgeable, offering outstanding personalized recommendations after making sure they understand what my needs are. Their recommendations were spot-on each time, helping me choose the perfect appliances for my home.
All the appliances, plumbing fixtures, hardware and the TV's (yes, the used to have an entertainment section as well) has exceeded my expectations in terms of performance and features.
A special commendation goes to Edward, the Manager, and Maria, the appliance Sales Representative including Bill, Armando, David in plumping.
Ed ensures that the entire process is smooth and hassle-free, while Maria provides exceptional customer service, making sure I am completely satisfied with my purchases.
What truly sets Pacific Sales apart is their commitment to customer satisfaction. The entire process, from selection to delivery, is seamless and stress-free. The delivery team is punctual, professional, and handles my new appliances with care. Additionally, I find their pricing to be very competitive, offering great value for the quality of products and services provided. They also offer excellent warranty options and after-sales service, ensuring that any issues are promptly addressed and resolved.
One of the key differences between buying from Pacific Sales and a typical Best Buy store is the level of personalized customer service and expertise. While Best Buy offers a wide range of products and competitive pricing, Pacific Sales specializes in premium appliances and provides a more tailored shopping experience with knowledgeable staff dedicated to helping you find the perfect fit for your home. This focus on high-end products and exceptional customer service truly sets Pacific Sales apart.
I highly recommend Pacific Sales in Valencia for anyone in need of top-notch appliances and exceptional service. They have earned my trust and future business!
Thank you to Ed for leading a dynamic and customer-oriented team at the Valencia Ca, Pacific Sales Team,
Charlene F
October 08, 2024
Maria at pacific sales Best Buy in Valencia CA was excellent. Very knowledgeable, helpful and kind . I could not be more pleased . Thank you Maria .
Michelle Z
October 08, 2024
I’ve been buying my appliances from Pacific Sales and the service is always amazing! I’m always satisfied with my service especially with Maria and Armando. They know there products and I am so thankful they are always available to help me.