Frequently Asked Questions About Pacific Sales Kitchen & Home Valencia
How do I check product availability at the Pacific Sales Valencia?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Valencia store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Valencia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Valencia store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(124 reviews)
Zora B
November 14, 2025
5 out of 5
Maria is the best sales associate I’ve ever come across she goes through every step with you to ensure you’ll have the best experience at Pacific Sales in Valencia only! Go down to the showroom and check it out for yourselves and ask for Maria.
Kathy B
November 08, 2025
5 out of 5
Edward is the master of microwaves and everything appliance related!!
Carol E
September 25, 2025
5 out of 5
Easiest purchase for my washer and driver ever! We had Richard and another gentleman helping us. They were professional, knowledgeable, and very personable. Highly recommend them
Matt L
September 15, 2025
5 out of 5
Ed was very fast and professional providing is with the quote. Overall very good and broad choice of high quality appliances, friendly service and delivery was fast within the agreed timeframe.