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Frequently Asked Questions About Best Buy Vallejo
How do I check product availability at the Vallejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vallejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vallejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vallejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2214 reviews)
Bernie D
December 12, 2025
2 out of 5
JJ was an associate I had to deal with today around 9:35pm; he gave huge attitude about getting an item in the back (which was there). Then kept trying to upsell me on a more expensive model I kept saying was out of my budget. When I didn’t play into his harsh pushy upsell JJ tried to imply that I was going to steal. My guy I just asked the courteous cashier to update my email and # on my best buy account to unlock my app. If it wasn’t for the lovely cashier, forsure a 1 star experience (wish I got her name to compliment her professionalism). I work customer service, JJ was garbage and a net negative to Best Buy Vallejo’s bottomline. JJ reminds me of why associates will be replaced w/ robots+kiosks. Who wants to deal with associates like JJ. The lack of work ethic and professionalism is really obvious these days.
Roman S
December 06, 2025
5 out of 5
Go pro 🔥
Jen H
November 15, 2025
5 out of 5
I was hoping to get a survey from my in store pickup but it never came through. Just wanted to say Isa and Chris are delightful and incredibly helpful. Thank you for a wonderful experience!
Naomi R
November 08, 2025
5 out of 5
Awesome knowledgeable courteous service and they did not try to have me break the bank for what I needed. Will continue to be a valued Bestbuy customer.