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Frequently Asked Questions About Best Buy Vallejo
How do I check product availability at the Vallejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vallejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vallejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vallejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2194 reviews)
Damian P
July 16, 2025
1 out of 5
Would have given zero stars if I could. This store in particular needs to retrain it's empolyees excessively. I went to buy something new and the manager assigned somebody to help me. Only for the person assigned to me to ditch me 3 minute in. We were looking for a keyboard. Like are you DeadAs? You're telling me that you can't handle a simple keyboard search and would rather talk to your friends. Cuz I will admit after finding said keyboard I saw him talking and laughing with other employees.
Response from Best Buy
July 16, 2025
Hi Damian,
Thank you for sharing this review with us here. I can certainly understand your frustration regarding the service you received and the member of our staff walking away from you. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/9286j6), Twitter/X (https://bby.me/58gh4u), or Instagram (https://bby.me/a7ha3l). Please include your full name, email address, phone number, and the Google Review #16562.
Thank you,
^Caleb
John F
June 18, 2025
4 out of 5
I came in to purchase a gift and it wasn't in stock. The good is they ordered the item and will ship it to my house. Excellent customer service.
Ok-Google_
June 18, 2025
3 out of 5
It's a good best buy but got my car window smashed and a bag stolen while shopping
Erica S
June 14, 2025
5 out of 5
Everyone is very nice and helpful.