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Frequently Asked Questions About Best Buy Vallejo
How do I check product availability at the Vallejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vallejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vallejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vallejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2227 reviews)
Jack J
January 19, 2026
5 out of 5
Six stars! The manager, Chris, and the Geek Squad, have turned my opinion of big box customer service around. Ive been a casual BB customer for several years but have made a couple of large purchases in the past year.
Chis and his team have worked with me on any issues I have had and given good advice and service.
I feel like I can trust them to be experts and not just salesmen.
Friday, Geek Squad Genius Richard, diagnosed and fixed a very old MacBook Pro in under 20 minutes.
I highly recommend the Vallejo Best Buy store and Chris’ leadership and team for the friendly and knowledgeable customer service and advice.
Hobbies •
January 09, 2026
5 out of 5
Thank you for working on my PC Richard. Highly recommend his service!
Hope N
December 30, 2025
1 out of 5
The staff there work really hard but they are woefully understaffed
Response from Best Buy
December 31, 2025
Hello there, Hope.
We can understand wanting to have more available help when shopping with us. If you have any questions, or need assistance, please send us a private message on social media. We ask that you include your Google review number, 98107, in your message. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Bob M
December 24, 2025
3 out of 5
I wanted to buy a power cord of my fire stick. The employee showed me a plug in charger. I didn't realize that's all that it take to do the job. This helped me.