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Frequently Asked Questions About Best Buy Vallejo

How do I check product availability at the Vallejo Best Buy?
How do I check my order status?
My local Vallejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Vallejo stores’ holiday hours?

Recent Reviews

4.0
(2143 reviews)
Napa U
November 06, 2024
2 out of 5
To get help you have to find someone who works there, then repeatly try to get their attention while they appear to be doing nothing. The salespeople I spoke with were not helpful in 3 different departments. At least customer service was cumunicative & knew what to do, unlike the week prior when I was charged $10 too much - the reason I went back! Gave 2 stars the store had 4 walls & a roof.
Response from Best Buy
November 07, 2024
Good Morning, We certainly understand how you are feeling after not getting the assistance you needed when you reached out. We would be happy to look further into this with you. Please reach out to us by sending a private message to our team on social media. Be sure to include your Google review in your message: #64394118. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Michael H
October 20, 2024
2 out of 5
always got the thing u go there for, but u have to deal with the employees. which i why i usually shop on amazon. EDIT to address the boilerplate reply from BB: You are not saddened by my shopping experience, or you would have done something about it. You have someone at the door to make sure I'm not a THIEF every time I shop at your store, but you can't train people to do more than read the published description to me when I have a question? Sounds like your priorities are EXACTLY where you want them. p.s. "as if" I would spend time out of my day to tell you more and help you out when all you are going to do is copy/paste more boilerplate at me. When your position is eliminated in the coming societal fall, know that it is because you couldn't do more than copy/paste boilerplate at me.
Response from Best Buy
October 20, 2024
Hi, Michael, Thanks for the review. While we are happy to hear that we usually have what you are looking for, we are saddened that interacting with our specialists doesn't elevate your shopping experience. We would like to have a member of our team here at Corporate follow up with you to learn more about how we may provide a better instore experience for you. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64332648" in your message. Thanks! Kind regards, ^April
Rochelle V
October 07, 2024
5 out of 5
Shout out to Richard and Steve on the Geek Squad tech support team. I had been on the phone with HP customer service for over an hour and they still couldn't figure out why I was locked out of my laptop. These guys at Best Buy knew the problem right away and everything was restored in less than 30 seconds. For any Microsoft/HP issues, save yourself the time and come here to get help.
Eithiriel D
October 02, 2024
4 out of 5
Much more quick and responsive staff than other locations.

About Best Buy Vallejo

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