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Best Buy Vallejo
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Frequently Asked Questions About Best Buy Vallejo
How do I check product availability at the Vallejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vallejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vallejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vallejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2160 reviews)
Alex K
January 12, 2025
5 out of 5
Nate, helped me today and went above and beyond. Helped me find a product I couldn’t find. Incredibly kind, really enjoyed talking with him. Perfect customer service.
NO N
January 08, 2025
2 out of 5
Poor PC selection.
Response from Best Buy
January 08, 2025
Hello, No Name,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64655580. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64655580
Thanks,
^Ezra
Silvia F
January 06, 2025
5 out of 5
Best service
Lindsay Z
January 05, 2025
1 out of 5
Zero stars. I've noticed a pattern here at this store with several employees. It's funny because when you come in and you buy expensive items worth a few thousand dollars or more, the employees are super polite, helpful and friendly. However, when you come in and you need help purchasing say like a $50.00 item , they ignore you, are very rude when you finally do get them to talk to you. They make you feel super uncomfortable. Unless you're buying big items, the store employees don't want anything to do with you. Not too long ago, I bought The Sony Bravia 4k 85 Inch TV with a theater sound system to go with it. I spent several thousand dollars. The young kid with curly hair helped me and he was super nice, friendly , polite, and extremely knowledgeable. I came in yesterday needing help with an item and I get the same person and he had a totally different personality. Extremely rude!!!! It's to the point now where I would rather go out of my way to go to a best buy store out of town than to deal with the one in Vallejo. Unless you are spending the big bucks, they don't want you in their store!
Response from Best Buy
January 05, 2025
Hello, Lindsay.
Thank you for taking the time to provide this feedback. We always strive for the best customer service no matter the price range, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64646583.
Best,
^AllisonS