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Best Buy Victorville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Victorville
How do I check product availability at the Victorville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victorville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victorville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victorville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3929 reviews)
L W
October 27, 2025
1 out of 5
This store is a joke along with it's protection policy. Get your electronics somewhere else or online.
Emma Z
October 25, 2025
1 out of 5
SCAM REPAIR CENTER - AGGRESSIVE UPSELLING & REFUSAL OF SERVICE!
DO NOT GO HERE FOR IPHONE REPAIR. This establishment operates on a fraudulent business model designed to deny repairs and force high-margin sales.
I booked an appointment for a simple iPhone 16 screen replacement. The phone was working perfectly, only the screen was cracked.
At 10 AM on October 24th, a white guy technician immediately attempted to derail the service. He performed a completely bogus, self-designed "test" and falsely claimed the phone was "internally damaged" and needed to be replaced entirely. This was a BLATANT, HIGH-PRESSURE UPSELL into buying a new phone.
When I demanded he perform the screen repair I had scheduled, he flat-out refused service.
PROOF OF DECEPTION:
I drove immediately to an official Apple Store. They examined the phone, confirmed there was absolutely ZERO internal damage, and replaced the screen immediately. The Best Buy technician's diagnosis was a calculated lie.
This store is using deceptive tactics to manipulate customers into unnecessary, expensive purchases. I have escalated this predatory behavior to Apple Corporate. Save your time and money—and your phone—by avoiding this facility completely. They are unethical and dishonest.
Gloria C
October 19, 2025
5 out of 5
Had repairs done. Service is great.
Felicia W
October 14, 2025
5 out of 5
This time it was surprisingly nice, I wonder why