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Frequently Asked Questions About Best Buy Victorville

How do I check product availability at the Victorville Best Buy?
How do I check my order status?
My local Victorville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Victorville stores’ holiday hours?

Recent Reviews

4.2
(3884 reviews)
Chul C
July 02, 2025
5 out of 5
They are trying to help you what ever you need
Mike S
June 29, 2025
5 out of 5
Customer Service was great and the product we were looking for was there, a privacy glass protector for an iPhone 16 Pro Max. Selection is good but the customer service was great
Tony R
June 27, 2025
1 out of 5
Really disgusting customer service at this store. The lack of sense of urgency these employees on the floor have is mind blowing. I counted and pointed at a total of 7 employees that walked by; 2 pushing Dollys, 1 standing there drinking water, the other one was assisting a customer and told us to wait. (As if we had any other choice..) I asked yet another employee for assistance and he stated that he was busy. I waited on the floor for about half an hour until I gave up and left. This store is not what it used to be. It's evident in the employees demeanor and lack of awareness that they have been poorly trained or simply don't care about their job. It's either one or the other- no excuses. I would really like to speak to a district manager or store manager about this experience because it's the THIRD experience that I've had like this at this store.
dorri c
June 27, 2025
5 out of 5
Almost aways find what I'm looking for

About Best Buy Victorville

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