Frequently Asked Questions About Best Buy Victorville
How do I check product availability at the Victorville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victorville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victorville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victorville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3838 reviews)
Rosie V
March 30, 2025
5 out of 5
Great customer service
Joshua L
March 30, 2025
1 out of 5
Customer service is horrible. The supervisor Co in was a joke and not helpful at all. The girl who helped me with computers didn't know anything. She told me there is no warranty on the PC. I wanted to know about sales. 🦗🦗🦗 no who can give me an answer. Waste of time better off buying from Amazon lol
3-29-25 around 3pm
Response from Best Buy
March 30, 2025
Good Afternoon, Joshua,
We fully understand how you are feeling after not getting the assistance you needed when shopping for a new computer with us. We would love to connect with you and review these concerns further. Please feel free to send our team a private message via social media with your full name, phone number, email address, and Google review reference number: #64985294.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Jamie T
March 26, 2025
5 out of 5
The team member Angelica did an amazing job. Great customer service.