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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Victorville
How do I check product availability at the Victorville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victorville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victorville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victorville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4021 reviews)
Aaron
September 02, 2026
1 out of 5
The store needs to solve the Amazon problem they have in regards to when you make a purchase on Amazon you cannot send family members to pick up orders. There is no way currently to communicate to Best Buy to add a name to the order even when you follow their instructions to message Amazon. Paid for a pickup order could not pick it up the same day despite following their instructions to communicate with Amazon to add a name to order. When you cancel the order your money gets returned and 5 to 7 business days. They take my money quickly would not let me pick up my order and make me wait 5 to 7 business days to get my money back. I drove over to Walmart which is across the street and bought a bigger TV at a lower price thanks Best Buy!
An effective response to this message would surprise me.
Mr A
August 27, 2026
5 out of 5
Got a CarPlay system installed into my old Toyota and it came out perfectly. He even was able to get the charging port into an unused port of my car. Very clean and impressive work!
Paulino C
August 13, 2026
1 out of 5
I’ve called multiple times trying to get a hold of a representative and no one answering can’t get a hold of a customer service representative and I haven’t been able to pick my phone up. And I was transferred to someone from India and different places and they didn’t have no actual information about the store
Response from Best Buy
August 13, 2026
Hello, Paulino,
Thank you for reaching out to us here. We understand how important an order can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 202851.
Facebook (https://bby.me/At2iSl)
Twitter/X (https://bby.me/6AoW9q)
Instagram (https://bby.me/9tH8Jy)
We look forward to assisting you there.
Mfon U
July 30, 2026
1 out of 5
I cancel my best buy credit after paying full amount of $200 plus but best buy kept hounding me for additional service from geek squad I do not even use.
Response from Best Buy
July 31, 2026
Hey there, Mfon,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##195840