Manager actually upheld the signs when folks dipped from line to go to target. Nice to see they have values
Delia S
September 26, 2026
I went into Best Buy to check out the smart tv’s and there didn’t seem to be anyone around to help you in the department. Then the one person I did see was in a hurry to get rid of me to go somewhere else. So I left. If that’s their customer service, I surprised they have any customers at all.
Response from Best Buy
September 26, 2026
Hello,
When shopping with us, it is important that our guests feel that their time is valuable and that we are ready to provide excellent customer service and answer all of your questions.
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Please be sure to mention your review, #226764.
I came in the store with my sister and walk up to the stand with 5 employees and ask one Im here for a pickup, they direct me to the other side because thats where they do pickups, so I said thank you, and when me and my sister are walking over there, I hear behind us one of the employees repeating what I said pretty clealry “PiCKuP”, like what was the need for that comment? He made it sound like I sounded stupid for asking a question, I say what was that, and he replies “oh nothing we all here for pickups it was nothing.” I said what was the need for that and my sister was also talking back, lastly he says “we werent trying to make fun of you guys or anything.” All of his other coworkers doing nothing but watching when they heard him say all that, like is that how the employees are trained? I had a talk with the manager so I hope he does his job and looks into more cuz that’s unacceptable. Still got my meta glasses from the help of the other wonderful employees.