Best Buy Visalia

I found a lg g4 on bestbuy.com for 1246 dollars used. I have the the lg c4 that cost the same price. I returned the c4 to buy the g4 and the lady in the store tried to mark up the price to over 1500 dollars. I explained and had shown the web site price marked for this particular store in visalia and she said she didnt know whats going on with that site but its not the price. She then said its for delivery online price only, to which I then showed her that it isnt available to be bought online and says only available in her visalia store. She said no still after showing two different supervisors. I called the best buy hotline and they were more confused than I it seemed, and couldnt understand why they were doing this to me. I specifically asked if i had done something wrong to be treated In this manner and both of them said i did nothing wrong. I brought my tv all the way down to the store and returned it only for them to rudely treat me In this manner. I was given dirty unwelcoming looks from the get go to which i do not understand. Everything in these stores is documented with sound and video so please best buy play it all back for the world to see that I was courtious and polite as could be considering. I put two stars instead of one as the 1800 person i spoke to ethan had tried to help me and was very comphorting to me about the way I was treated. So remember folks in the future if online it says specifically in your local bestbuy a certain price they can tell you a much different price and be rude to you as well for no reason at all. This is unreal!!

Rachel Germaine was our sales advisor and she was excellent. She was very professional and understanding. We are very happy with our new iPad Pro and important accessories. Rachel explained what we would need and how to use the accessories. Rachel is the reason we had such a good experience.

It's best buy what can I say. Everything in that store is awesome.

They are very helpful .