Best Buy Visalia

Rep Noor was extremely knowledgeable and helpful.

This Best Buy doesn't care about customers who shipped my 1000$ GPU with no box only shrink wrap to me in Florida! Waited over 3 months to get this GPU in stock delivery said 8 days shipped I should have stopped there. The order came from Visalia California Best Buy and going to Florida I assumed the GPU would be well packaged in a box going that far in transit. Today I received the GPU from UPS the GPU was in brown shrink wrap with a UPS shipping label slapped on. The GPU was not in a box no packaging just thin cheap shrink wrap. I immediately went to my Pensacola Best Buy very upset. Talked to the on-duty manager and asked how could they possibly ship a 1000$ GPU cross country with literally no box he didn't have an answer just blah blah all nonsense. All four corners of the GPU box were dented, scratches all over the box with dents and to top it off one end had a puncture hole. If Best Buy had shipped the GPU in any size box I probably wouldn’t be leaving this review. I am very angry with how Best Buy shipped my expensive GPU without an apology from either the associate or manager Pensacola location. When I got home to buy a new GPU well guess what out of stock again! If I didn't have a Best Buy credit card I would never shop here again. Buyer beware when shopping I recommend picking up or shopping at one of their competitors instead.

This is where I’ve gotten all my computers. I love how much tech they have and the variety of phones, computers, tablets, and monitors. I’ve never been sold a defective product, except once when I had a broken screen. I paid $300 to ship it out and get it fixed they sent it back unfixed, but they made sure to take care of it and resend it, they even gave me a gift card. Overall, everything has been great quality.

Bought a laptop and came to return it the same day. The short lady with black hair and tattoos on her chest and maybe her arms as well , looked around in her 30’s helped me in the return section. I had a question about the refund on the receipt especially since it was for a large amount of money I wanted to be certain about some things , and when I would ask questions she was very rude in the tone she was talking and seemed to be giving off attitude as she was explaining to me what the certain things meant as if I was wasting her time. Completely un-professional and makes me not wanna shop there again.