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Best Buy West Covina

1800 Plaza Dr
West Covina, CA 91790
(626) 480-5399
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Frequently Asked Questions About Best Buy West Covina

How do I check product availability at the West Covina Best Buy?
How do I check my order status?
My local West Covina Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Covina stores’ holiday hours?

Recent Reviews

4.3
(3704 reviews)
Alan D
September 02, 2024
3 out of 5
Few employees, you'll have to approach to get help
Response from Best Buy
September 02, 2024
Hello, Alan, Thank you for taking the time to provide a review. When I am shopping, I appreciate being acknowledged and offered assistance, which is what we expect our Blue Shirts to do for our valued customers. I understand you felt as though you had to seek out assistance during your visit. That should not have been the case, and our team would like to document your report. Please connect with us through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google review, 64150633. Sincerely, ^Sarah
Angelica R
August 24, 2024
1 out of 5
How do you stay in business? I just left your store after waiting by the ítem I wanted to purchase. I attempted to flag employees for help but they were busy looking at their phones. I finally got the attention of a tattooed woman with light colored long hair who barely looked at me, lifted her hand and kept walking. What kind of customer service is that!? I was prepared to purchase $700 item, but instead I'm going to purchase it online from someone else and WILL NEVER purchase from your store. Get it together!
Response from Best Buy
August 25, 2024
Hi there, Angelica. Thank you for making us aware of your experience. Considering you seem to have known what you wanted to purchase, this should have been a quick process. Your time is incredibly valuable. Our Blue Shirts should be offering prompt assistance, although I understand that wasn’t your experience, even after asking for help. It is important your report is documented, which is something our team can help with. When convenient, please connect with us through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google review, 64113928. Best, ^Sarah
Theresa W
August 23, 2024
5 out of 5
I recently purchased a laptop from a very knowledgeable salesperson at Best Buy in West Covina.
zao w
August 19, 2024
5 out of 5
服务很好,我买的电视有瑕疵,换货流程丝滑无障碍!推荐!

About Best Buy West Covina

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