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Best Buy West Covina
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy West Covina
How do I check product availability at the West Covina Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Covina Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Covina stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Covina Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3935 reviews)
Luis C
March 11, 2026
1 out of 5
Purchased a $1400+ phone and asked if I could spend 5 minutes transferring my data from my old phone to new phone. They said "No that's not possible. We can have geek squad do it for you at a cost of $50." These incompetent, unreliable salesman's have no clue what they are doing or saying. I don't need assistant I need both devices for 5 minutes. This will be my last purchase with the entire company. One person said they would help me so I deleted almost everything from my phone but then other manager came back and said " no it's still going to be $50"
Response from Best Buy
March 11, 2026
Hello, Luis.
Thanks for your review. This is far from the kind of customer service we strive to provide at our stores. We never want our customers to feel dismissed or pressured into purchasing something they do not require. We would like to follow up with you and ensure this is addressed and documented.
Please reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/W44uVh)
- Twitter/X (https://bby.me/a1BlPX)
- Instagram (https://bby.me/OCUhtu)
When reaching out, please reference your Google Review 128306.
Sandy C
March 11, 2026
4 out of 5
I had a good experience at Best Buy. We went in looking for a gas line for our dryer. Unfortunately, they didn’t have the exact fitting that matched our unit, but the staff was still very helpful and kind while assisting us and trying to find a solution.
The store itself was nice and clean, and the employees were friendly and willing to help even though we didn’t end up finding the part we needed. It’s still a great place to shop for electronics and appliances, and I’d definitely come back in the future.
le p
March 10, 2026
5 out of 5
So good!!!
Phili L
March 07, 2026
5 out of 5
Fast service and friendy staffs