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Best Buy West Covina
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy West Covina
How do I check product availability at the West Covina Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Covina Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Covina stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Covina Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3925 reviews)
Wilfredo R
February 17, 2026
5 out of 5
Easy online order prompt pickup helpful stagf
Mark T
February 07, 2026
5 out of 5
Ok this may be hard but, Be patient wait for deals. You'll find them under the rock. I did and thank you staff for all the help
Manny
January 27, 2026
1 out of 5
This store has really went down hill, fully staffed store all hanging out with each other. We went in to buy an Iwatch, asked for help and none were willing to help. They said they would call someone over, which never happened. Looks as if no management is present to sad this use to be a nice store…save your self the bad experience drive to glendora BestBuy where employees are happier
DeezPelegrino
January 27, 2026
1 out of 5
Where Lines Go to Die
Over 10 people in line. One register open. And a small army of employees in blue shirts standing around doing absolutely nothing except perfecting the art of looking useless.
This wasn't understaffing -- this was fully staffed incompetence. Plenty of workers available, zero common sense applied. Customers stacking up while employees just... existed.
At no point did anyone think, "Hey, maybe we should open another register." Nope. Just let the line grow and pretend it's not happening. Bold strategy.
It's honestly impressive how a major retailer can have so many employees on the floor and still manage to operate like a self-checkout with a personality disorder.
Shameless. Embarrassing. And a great reminder why people shop online.
One star. And that's me being generous
Response from Best Buy
January 27, 2026
Hello Darrell,
We can see why you’d be upset if you had to wait an excessive amount of time to make a purchase. Thank you for taking the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving and see if we can assist you in any way. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #109731 in a private message. We’re here to listen and help however we can.
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