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Best Buy West Covina
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
- Apple Authorized Service Provider
Samsung Open House
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy West Covina
How do I check product availability at the West Covina Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Covina Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Covina stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Covina Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3762 reviews)
omnia e
January 05, 2025
5 out of 5
Helpful and friendly staff
Valeria P
January 04, 2025
5 out of 5
Geek squad appt made online, quick and easy out the door service.
Kristen M
December 31, 2024
2 out of 5
Employees were very adamant on me getting the Best Buy plan when I don’t live in the country then when I checked out because I didn’t get the plan they didn’t want help me set up the new laptop I just bought and said I can just do it at home but the last time I got my laptop here in 2019 everyone was helpful.
Melodii
December 31, 2024
1 out of 5
I needed to get an item locked behind a glass case. The associate working behind the counter named Connor told me he was about to go on lunch break and I would need to ask the hostess/greeter in order to get in queue for someone to unlock the item.
Hostess was talking about homeless people to another employee. Told me they will call someone. I am currently writing this review while waiting. It has been 15 minutes and I have not been able to get the one item I came here for.
Now at 25 minutes and I am still waiting! A second lady told me she was on lunch. Lovely. Perhaps I will get my item by the time they close.
Response from Best Buy
January 02, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. We are committed to making sure that every visit to our store is a positive experience, and that your time is always respected and valued. If in a similar situation, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64630359 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Sincerely,
^Ryan