'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy West Covina
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy West Covina
How do I check product availability at the West Covina Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Covina Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Covina stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Covina Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3928 reviews)
Rongtian Y
March 04, 2026
1 out of 5
Went to get a price match for a product. Manager came over and informed me that they could not price match Walmart even though it was shipped and sold by Walmart themselves and not a third party. It was the exact same product but they went by the full price on Walmart, not the discounted price. Listing was the same, as confirmed by the manager. But he would not budge. It was not listed by a third party on Walmart as I could buy and pick up today.
Manager gave me the creeps and had a terrible attitude as he gave a big grin and enjoyed telling me that he will not approve the price match. Power trip over a minimum wage job, do your thing.
Response from Best Buy
March 05, 2026
Hello,
Thank you for sharing this with us. We understand being told that you couldn't receive a price match, when everything appeared to be within our Price Match Guarantee (https://bby.me/clk3zk), isn't welcome. We'd like to review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/w253yc), Twitter/X (https://bby.me/7522iu), or Instagram (https://bby.me/nujcj0). Please also mention your "Google review #125841" in your message.
Rebecca V
March 02, 2026
5 out of 5
Online orders are the way to go! Quick and easy service!
Adri W
March 01, 2026
3 out of 5
Every time i go to shop here! Items are always in the wrong place and they don't honor their prices. It's always sorry its in the wrong place. And we are talking about more than 1 item.
Response from Best Buy
March 01, 2026
Hello Adri,
We can see why you’d be upset if items were in the wrong places. And we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #124367 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/e98vke)
• Twitter/X (https://bby.me/k13s2n)
• Instagram (https://bby.me/kd10zz)
Cesar A
February 23, 2026
1 out of 5
Terrible customer service from Andrew the shift supervisor. Didn't care to assist me.
Response from Best Buy
February 23, 2026
Hello there, Cesar!
It definitely makes sense to expect friendly and fair service in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please connect with us privately on social media with your name, phone number, and email. Please reference Google Review #120963 in your message. You can locate us here:
Facebook (https://bby.me/w601o3), Twitter/X (https://bby.me/7cyh8q),
Instagram (https://bby.me/dj61hd).