Филип А
September 24, 2026
Really disappointing experience. The staff weren’t friendly or helpful at all, and everything took way too long. I had to wait around for assistance, and the whole experience felt unnecessarily slow and frustrating. Definitely not the level of customer service I expected from Best Buy.
Worst experience ever.....I placed an online order for pick up. Received pick up confirmation and time frame to do so. Went in store and they resold it to someone else took 3 days to refund my money. Placed another online order for same item this time I got it shipped the delivery company they chose (Roadie) to make delivery the next day I was home no one came got an email that am attempt was made (lies) and it was unsafe to leave my item i called best buy with no help from them and the delivery company was even worse no help either way no one could tell me anything. Never buying from best buy you cant get any costumer service
Walked in to do a trade in and pick up. Ariel made the entire process smooth. Employees are very friendly and attentive. Will shop here again. Great vibes
Jasmin S
September 14, 2026
Very helpful and was able to explain the pick up process- the only thing was there was a bit of a moldy smell - but the associate themselves were outstanding.