Very knowledgeable, try to be very helpful, very frustrating that you can’t necessarily pick up same day... I’m use to buying and taking home immediately... here- you pay and then you coordinate a different day to pick up... (what’s the point of a physical store?)
Bought a television online from the parking lot. We went up 5 minutes later and tv was ready for us to check out! Just great.
I was traveling from the UK and needed a specific power lead for a bit of tech (I'd lost the one I'd brought with me). The member of staff I dealt with couldnt have been more helpful and spent a lot of time and tracked it down for me. A little pricey, thus the 4 stars instead of 5.
MANIAC I
September 26, 2026
This has to be the WORST Best Buy I’ve ever walked into. Will never come again. Rude rude rude
Response from Best Buy
September 26, 2026
Hello,
Thank you for your review. Not having the experience you were hoping for in a store can really take the fun out of shopping, so we understand your frustration. If you would like assistance or want to formally document your concerns, please send a private message on social media. Please include Google Review 226783 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
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Twitter/X: @BestBuySupport