adrian a
December 03, 2025
Yes, store is severely understaffed, and employed by literal actual children. The customer service we all grew up with is nonexistent. And the selection is awful. It’s Best Buy and I couldn’t even find a basic item
Response from Best Buy
December 03, 2025
Hi, Adrian,
It can be frustrating if you aren't able to find the help you're looking for in the store around the holidays. If you are in need of assistance or want to formally document your experience, please reach out on social media. Kindly include Google Review 81064 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Friendly staff and a clean facility. Just a little over above average.
This best buy has both good and weak sales staff. On one incidence for example, i told the security person at front door that a thousand dollar watches were cut and stolen and instead of appreciating, he got somewhat aggressive or disbelieving. He could have instead ask the back office to check the recordings and file a police report. Looks like we are more concerned with throwing criminals out of LA than these store's security.