Frequently Asked Questions About Best Buy West Hollywood
How do I check product availability at the West Hollywood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Hollywood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Hollywood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Hollywood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5694 reviews)
El C
August 15, 2025
5 out of 5
Muy buen lugar para electronicos
Lauren D
August 12, 2025
3 out of 5
Men sitting at front desk were pretty rude and demeaning when asked a question. A product was listen online but not in-store and quote "that's more of a Homedepot thing" and snickered to them selves..... dont work at the front desk if you hate people. Bathrooms were decent at least.
Response from Best Buy
August 12, 2025
Hello,
Thank you for providing feedback on Google. Having a poor experience with an employee at the front desk is frustrating. Feel free to reach out through social media private links. When you are reaching out mention "Google Review #28187", provide details about your review, so that we can discuss it further.
Facebook (https://bby.me/934c3j)
Twitter/X (https://bby.me/f83n76)
Instagram (https://bby.me/a5fgpb)
Here to assist,
^ Jay
veronica a
August 12, 2025
5 out of 5
Very helpful and and nice
Jodh H
August 11, 2025
1 out of 5
The employees take so long to do a pickup order and it said it’ll be ready the same day but it wasn’t ready that day and I needed it that day and I had to get it the next day
Response from Best Buy
August 11, 2025
Thanks for reaching out, Jodh.
We know how important your time is, so getting your order when you expect it is our top priority. If you would like any further help you can always connect with a live representative through one of the social media platforms listed below. Please send us a private message including your Google Review #27633.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warm regards,
^ Jason