Laura N
September 08, 2025
Decent. There's parking for free for 1 hr. I've only been to the best buy. There's hardly ever a big line. Great if you buy online and pick up at store.
Ricardo S
September 07, 2025
Mmmmm si se encuentra cosas q.uno busca yo no encontré lo q.buscaba pero lo recomiendo.
Natosha
September 05, 2025
I went to this location by recommendation (I live on the east side of LA). Upon arriving, I requested to see who was recommended. I was told he was with a customer and would be with me shortly (1st ding). I waited about 20mins. Up comes a manager named Sam explaining why who I had requested wasnt available. I said ok, explained my situation & asked if he could help me. He said he was the only manager on the floor but would see (wrong answer - 2nd ding). I told him I wanted to purchase a refrigerator; I knew what I wanted but felt that the previous guy was trying to overcharge me or make me get services that were unnecessary. I showed him the invoice I was given the day prior. And wouldnt you know - HE DID THE EXACT SAME THING (3rd and really ultimate ding)! I called my ex-husband (cuz I went there on his recommendation. He LOVES BestBuy and this location), he tried to talk to Sam, to no avail. I think this happened because I am a woman. They always try to sell us products we dont need or scare us into thinking if we dont get it they cant do their job. BULLCRAP!
I ended up leaving the West Hollywood location and going to Culver City to make my purchase. See Culver City location for final review.
I wont be going back to the West Hollywood location unless I am accompanying someone else cuz this location will not be getting my money.
Response from Best Buy
September 05, 2025
Hello, Natosha,
Thank you for leaving us a review. I can certainly understand the importance of having clear communication of the promotions we are running, especially when looking at such a significant investment for your home. We appreciate your feedback. If you require additional assistance or support, please reach out to us via social media. Our team of experts would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #39805” when reaching out on social media.
Thank you,
^Ruby