what is wrong with this bestbuy? 1st thing that happened were multiple sales people asked me if I needed help as soon as I got inside. after I browsed around, when I was finally ready to ask for help, the guy showed me multiple laptops worth $1k-2k+. I told the guy my ideal price range but instead of showing me alternative/options laptops for the price i was looking for, the guy told me to look at facebook marketplace. kept asking me if I would like to sign-up for the bestbuy credit card. might as well go online to browse around. if you're not buying anything outright, then don't bother going here to look at different options. seriously, stuck up sales people. this strategy of selling is so old school. it's so distatesful & bad buying experience. it made me feel bad as a customer to ask for help. i'd rather buy elsewhere or online.
Very poor customer service, end up visiting to other location
Really nice employees but total chaos. Mind boggling just trying to get a cell phone. Make sure you know what brand you want because people can only help you in that section. Payment plan is only available if you sign up for a Best Buy credit card. Very deceiving if you don’t want a contract with a cell phone carrier or a new credit card with Best Buy. I left the store overwhelmed and signed up with Spectrum with no contact for a better deal monthly on a new phone. If I leave Spectrum I just continue to pay monthly for the phone. Not locked in, Sweet!