Some branches and managers can be lenient about returning a broken item which is more than 14 days but less than 30 days from purchase. This branch is the opposite!!! Avoid this store at all costs!!! Andy and Julieta won’t help you at all!!!!
I bought a piece of software here, where the instruction manual did not live up to the en-screen experience. I went back for help, and was insulted. I didn't want a refund, I only wanted a software that matched the manual. I went home dejected, but I called the 800 number in the manual, and the company agreed with me and gave me free download access. That opened the door for me to a long term creative experience. There also was a coupon slip in the manual for a product, for a company that eventually became owned by a big name online retailer, which also was the initial footsteps in a long creative experience.
Tradeline S
April 19, 2026
I have about 20 years experience