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Frequently Asked Questions About Best Buy West Hollywood

How do I check product availability at the West Hollywood Best Buy?
How do I check my order status?
My local West Hollywood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Hollywood stores’ holiday hours?

Recent Reviews

4.2
(5818 reviews)
Shah M
February 10, 2026
3 out of 5
I really like the store, but their item selection is quite limited. I went there to buy a good karaoke system, but couldn’t find one.
Response from Best Buy
February 10, 2026
Hello, Thank you for your review and feedback. It can be frustrating when you don't find the items that you need in store. We'd be happy to assist you in locating a karaoke system. Please reach out on social media to connect with us. Please include Google Review 115332 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Timi
February 09, 2026
1 out of 5
Went in to use the bathroom and purchase a cheap microphone on November 5, 2025. I wasn't in the store for even five minutes. Came out and they had towed my vehicle and smirked about it in my face. I had to cry, beg, plead, and give up every last dime I had for them to release my car, which was ALL I had. Very cruel and heartless people. I wouldn't shop there again if my life depended on it. One star for their anazing teeth and cleanliness, though. That's really all that matters in life and business.
Steven
February 05, 2026
1 out of 5
iPhones were sold out before Christmas so I got one online from Best Buy. It was though a 3rd party seller “the network store” that Best Buy showed as having great reviews. A month after I got the phone the screen fell out. Turns out the network store doesn’t have a website or phone number. So my 950$ purchase for a bootleg phone is final. Best Buy is a joke, they said they could do nothing for me.
Maribel A
February 03, 2026
1 out of 5
Store hours are absolutely ridiculous. 10 am to open and closes early? Who are their customers? Just college students? People with part time jobs. Absolutely ridiculous to think of this lazy schedule just trying to save each penny.
Response from Best Buy
February 03, 2026
Hello, Maribel, We can absolutely understand wanting flexible hours of operation for your local store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #112456 in your message. You can find us here: Facebook (https://bby.me/v8p1km), Twitter/X (https://bby.me/hpa0e2), Instagram (https://bby.me/dfgxpp).

About Best Buy West Hollywood

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