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Frequently Asked Questions About Best Buy West Hollywood

How do I check product availability at the West Hollywood Best Buy?
How do I check my order status?
My local West Hollywood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Hollywood stores’ holiday hours?

Recent Reviews

4.2
(5798 reviews)
Panama P
December 30, 2025
1 out of 5
Needed to make a visit to get my Apple Watch fixed. I don’t currently have a car so I traveled there on my Hiboy scooter I bought from them a few months ago. I was stopped at the entrance and told I could not enter with the, even I was going to customer service to get assistance for my watch. This Best Buy store sucks and it seems like they go the extra mile to make things more difficult for customers. Never had so many bad experiences in a Best Buy before. They are very discriminatory in the way of following guidelines. Shame
Response from Best Buy
December 30, 2025
Hi there! Thank you for your review. We truly appreciate you sharing your feedback. To formally document your concerns, feel free to reach out to us on Facebook at https://bby.me/kzxom6, Instagram at https://bby.me/6xkkwq, or Twitter at https://bby.me/yehrgl. Be sure to mention your Google review 97630.
Héctor S
December 29, 2025
5 out of 5
Complete shop and very kindle people.
Anthony
December 27, 2025
5 out of 5
Friendly
Shahrad M
December 21, 2025
5 out of 5
Dylan at the Best Buy West Hollywood Magnolia location provided exceptional customer service while helping me purchase Sony’s flagship OLED model. He was professional, highly knowledgeable, and attentive from start to finish. Rather than rushing the process, Dylan took the time to understand exactly what I wanted out of a premium display and walked me through the key differences that matter—picture processing, brightness performance, motion handling, and real-world viewing conditions—so I could make an informed decision with confidence. What truly sets Dylan apart is his ownership and follow-through. He made the entire experience efficient and seamless, handled the details without any confusion, and ensured everything was properly arranged. His communication was clear, his demeanor was calm and courteous, and he approached the transaction with the kind of care and precision you expect when purchasing a top-tier product. Because of Dylan, I left feeling confident that I chose the right TV and that the purchase was handled correctly. If you’re shopping for a premium television—especially a Sony flagship OLED—I strongly recommend this Magnolia location and specifically recommend working with Dylan.

About Best Buy West Hollywood

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