It is very clean and the employees are helpful. The selection is great as well. I highly recommend this location.
They were really helpful. And explained to me how to set up my new purchase
Shady employees taking product making us wait even thought we waited outside for hours and helping other people. Management is a joke
Rachelle D
January 07, 2026
Going here for customer service is rough. You can't get any info unless you speak to someone in person - but after you leave they'll gaslight you, be unresponsive and when you finally get a hold of someone on the phone (but requested the manager, Steven) - they're standoffish as to why you're calling for updates on a status - and then they'll rush you off the phone to claim they'll follow up. Not a pleasant experience and still waiting for updates from 'Carmen'. This all started bc of Best Buy's system glitch claiming that I couldn't trade in a Mac because it was on recall, but after talking to apple, it was in fact not on recall.
if you have to run in and buy something you have in stock, this is a good place for that - but customer service and even escalated tickets & support followup...., 0/10 recommend.
Response from Best Buy
January 07, 2026
Hi,
Having customer service issue is frustrating. Let's discuss this matter in more detail. Please feel free to connect with us on social media link. Mention review # 101755.
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