Bassem E
November 03, 2026
Very easy to do online order pickup. People are helpful and attentive!
Worst customer service experience I have ever received at a Best Buy ever. I am a Total Tech member and I bought some stuff from Best Buy and I ran into some money problems, even though the return window was still valid, the store manager came over and refused to do a return for me, her name is Christine, she said and I quote “you tried returning stuff 2-3 months ago at the Natomas store”, honey I was in Tennessee 2-3 months ago. I have proof of that. She flat out refused to return the items, I contacted corporate and I open a case against her. That is absolutely the worst customer service I have ever received in my entire life. Never, ever shop here!
They cleaned up my phone, what a difference.