Best Buy Woodland

Bad communication

Excellent customer service in a store filled with all the tech gadgets you can imagine.

Worst Buy Ever! This place has the worst unknowledgeable unhelpful people ever ! I’ve been done wrong so many times but the Best Buy in Woodland Ca. That I am shredding my Best Buy Credit Card to remind me never again! I’ve had a phone sales employee create a totally new premium A&t account on top of my existing account instead of just adding a line to my existing account. When asked to correct their mistake they recognized their mistake but told me I had to go to a AT&T store to have it corrected because they couldn’t repair their mistakes, they only can sell plans not change them once they mess them up. Then I purchased a screen protector plan for a different phone and when I went into the store to replace my cracked screen protector they said they longer sell that warrantied screen protector but I could purchase a new one with a warranty and then they could honor that one . Why would I do that when that was the reason I bought the first one. Today toped the whole thing ,I was looking for an oven and went through a whole car-like-sales pitch on one of the models they had advertised as a , Greatest ever $800 off pre Memorial Day sale . This Best Buy sales guy hooked me into a thirty minute blah, blah, blah sales pitch on this stove/oven me even did a mock sale so I would know the exact price after tax and delivery. When I was about to purchase it he regretted to inform me that that model was out of stock and was showing that it wasn’t even available for back order . Why do they have this even on the floor with this special savings red deal tag on it if can’t even purchase it ! I even offered to purchase the floor model if that was the case and was told that because of a computer stocking thing they couldn’t sell me it because then they wouldn’t have one on the floor to sell. Who cares if you can’t buy it anyway. The final call on their b.s. sales tactics was when I saw saw the model and brand that I asked to see earlier on the aisle end when the sales person told me that they were a small store and didn’t have room to show that model line when it actually was that he didn’t even know where they displayed it in their store. These sales people at this store all have one thing in common they are full of it to the point that they will lie to you till they either sell you something or can’t float their crap anymore and then they treat you like you’re the problem. I hope someone contacts me from this place to allow me to prove to them that they are not treating their customers right and should really do something about it . It is not right!

Typical best buy size but I feel not complete. I was looking for NAS and didn't find any. Selection of stuff also seems not as much as other stores.