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Frequently Asked Questions About Best Buy Yorba Linda

How do I check product availability at the Yorba Linda Best Buy?
How do I check my order status?
My local Yorba Linda Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Yorba Linda stores’ holiday hours?

Recent Reviews

4.2
(1093 reviews)
Anthony D
January 14, 2025
1 out of 5
Let’s start off by saying it’s way too many people working for how slow it is in here. Now from the second I walked in this store I was greeted and I really just came in to look at a Mac to see which one no wanted to buy. After being asked if I needed help from 5 different people . It was the worst secret security officer flowing me around every section mind you I’m black and this is Yorba linda not a good look. I ended buying a case anyway. But will not be returning to this store unless it’s to return a big purchase .
Response from Best Buy
January 15, 2025
Hey there. Thank you for your review, Anthony. This is certainly not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (http://facebook.com/BestBuy) - Twitter/X (http://twitter.com/BestBuySupport) - Instagram (http://instagram.com/BestBuy) When reaching out, please mention it is regarding your Google Review 64679731. Kindest Regards, ^Vanessa
John T
December 28, 2024
5 out of 5
Great price, good warranty and held tv till we could pick it up.
Luke A
December 24, 2024
1 out of 5
Decided to buy Pokémon cards there since they were one of the only places open so late to carry them. I planned on buying a few boxes to surprise my little brother for Christmas, turns out one of the boxes had secretly been opened pulling all the rare cards from each pack and leaving all the bad cards in. The packaging for every card pack had been opened after looking closer. The box was behind the counter so no customer could have done this only a worker would have. I went in to get a refund but was denied because I already bought the pack! This is ridiculous I spent $49.99 on the box just to be scammed! I wanted to get my little brother a nice gift and I can’t even do that anymore. Do not trust this Best Buy they scam your customers.
Response from Best Buy
December 26, 2024
Hello, Luke, Thank you for leaving us a review. Purchasing a gift for you brother should be exciting. I understand the importance of purchasing an item and making sure it is new condition. We do want to make sure this is addressed. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64606136" when reaching out on social media. Thank you, ^Ruby
KJ P
December 22, 2024
1 out of 5
You guys need a new phone system. A million questions for no reason and each automated section is unrelated to what I need.
Response from Best Buy
December 22, 2024
Good Afternoon, KJ, Thank you for reaching out to us and sharing this feedback. We certainly understand how you are feeling after not getting the assistance you needed when you reached out. We would love to connect with you and make sure these concerns are formally documented. Please feel free to send us a private message via social media, so we can partner you with a specialist. Be sure to include your Google review in your message: #64595162. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby

About Best Buy Yorba Linda

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