How do I check product availability at the Aurora Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aurora stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aurora Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5534 reviews)
C A
October 11, 2026
4 out of 5
Best Buy moved into a new location! Great spot. Plenty of parking. Friendly staff, good selection of electronics! Less crowded! Love that. Enjoy. CAB 🥳
Adewale D
October 05, 2026
5 out of 5
Nice customer service
Steven K
October 04, 2026
5 out of 5
I went to Best Buy looking for a power inverter for a camping and I ended up buying an anchor 300 W which is plenty big enough to run my TV VCR charge my phone's all at the same time without having to turn my big generator on at night so I didn't have to get up and leave my camper I'm very happy with it especially happy with the store there was a gentleman in there which I didn't know at the time wasn't actually working for Best Buy he is a vendor within Best Buy for mobile phones I believe it was Verizon that he was working for but I asked him a question not knowing that he didn't actually work at the store cuz he was standing behind a booth over there and he took the time to go and find the product for me in their warehouse bring it back out after he located it handed it to me and then escorted me over to one of the store associates so they can check me out the guy was phenomenal he should definitely get an attaboy for that but the service was epic it was incredible I was in and out really fast and got what I needed and a very happy with the product