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Frequently Asked Questions About Best Buy Aurora

How do I check product availability at the Aurora Best Buy?
How do I check my order status?
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aurora stores’ holiday hours?

Recent Reviews

4.0
(5277 reviews)
Christian S
June 18, 2025
5 out of 5
Avi was absolutely incredible yesterday. Truly a 5 star experience. He took the time to understand my concern, listened, and worked with me to find an equitable solution that worked for everyone. I have my issues with Best Buy on this one, they were trying to short change me on a Geek Squad Protection plan, but Avi was patient and really wanted to help. He didnt quit. Ive very grateful, he obviously takes pride in caring for customers, you could really tell. He didnt talk AT me like the other manager, who tried to brush me aside and send me to the customer service phone line. Today it seems everyone in customer care is trying to pass the problem on to someone else, but Avi isnt like that. I hope great things come your way man, you absolutely deserve it with your work ethic. Thank you again.
Ryan A
June 15, 2025
5 out of 5
Love my 86 in tv. They were amazing helped me find exactly what I wanted. Under budget even!
javier o
June 11, 2025
5 out of 5
Geek squad did an excellent job replacing the phone screen protector under warranty. The front door person knew where to send us with a smile on his face.
Jorge G
June 07, 2025
5 out of 5
Best buy would've been put of my shopping options if it wasn't for the manager at this store. AMIR soledad company problem for me. It wasn't his problem but he took care of me as customer. Props to him!

About Best Buy Aurora

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