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Frequently Asked Questions About Best Buy Aurora

How do I check product availability at the Aurora Best Buy?
How do I check my order status?
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aurora stores’ holiday hours?

Recent Reviews

4.0
(5203 reviews)
Ruth M
February 18, 2025
2 out of 5
Went to buy new laptop power cord. 1st they tried to sell me the wrong connection for $89.99. I pointed out the one I needed, that was $99.99. I found one on Amazon for $27.99!
Response from Best Buy
February 18, 2025
Hi, Ruth, Thank you for taking the time to share this review here with us, although we hate to hear your recent shopping experience was not a positive one. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams for review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64826184. We look forward to hearing from you! Regards, ^Katie
Dawn B
February 15, 2025
5 out of 5
Clean and friendly staff. Very helpful with our questions.
gregory o
February 11, 2025
5 out of 5
Excelente atención, muy amables y dispuestos a ayudar
Kilah K
February 11, 2025
5 out of 5
Always helpful and have what I need when I need it. From my husband's gaming to my business.

About Best Buy Aurora

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