How do I check product availability at the Aurora Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aurora stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aurora Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5510 reviews)
Julia L
August 31, 2026
1 out of 5
My wife was trying to complete a DoorDash order that required her going into the store to purchase the items using the DoorDash card. She went into the store with the bag and was approached by someone telling her to leave and accusing her of stealing. She offered to show them the order on her phone multiple times and they refused and told her to leave. We have also reached out to the building via phone and are reporting this to DoorDash and Best Buy corporate
Javier
August 28, 2026
1 out of 5
Really bad service 😡
Enrique S
August 27, 2026
5 out of 5
Es un sitio bastante atractivo con mucha variedad en electrodomésticos y aparatos electrónicos.. puedes tomarte el tiempo necesario para escoger lo que más te guste y se adapte a tus necesidades y no siendo aún más atractivo y importante cuentan con algunos descuentos en ciertas temporadas donde puedes encontrara precios en marcas no muy conocidas como tv pero realmente buenos y satisfactorios para tus
necesidades y las de tu bolsillo
Emem E
August 26, 2026
4 out of 5
New store is wayy better in terms of location and building