header_logo
Services Offered
  • Geek Squad Services icon
    Geek Squad Services
  • Apple Shop icon
    Apple Shop
  • Windows Store icon
    Windows Store
  • Samsung Experience Only icon
    Samsung Experience Only
  • Sony Experience icon
    Sony Experience
  • LG Experience icon
    LG Experience
  • Car & GPS Installation Services icon
    Car & GPS Installation Services

More to Explore

Frequently Asked Questions About Best Buy Aurora

How do I check product availability at the Aurora Best Buy?
How do I check my order status?
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aurora stores’ holiday hours?

Recent Reviews

4.0
(5406 reviews)
John M
February 09, 2026
2 out of 5
Couldn't find anyone to help me
Response from Best Buy
February 09, 2026
Good Afternoon, John, We fully understand how you are feeling after not finding the help you needed when shopping in store. We would be happy to review this further with you. Please feel free to send us a private message via social media, so we can better assist you. - Facebook (https://bby.me/sq1t7u) - Twitter/X (https://bby.me/hvrslg) - Instagram (https://bby.me/mjevhw)
Christopher S
February 08, 2026
3 out of 5
Uninviting, dingy, feels like an old warehouse. The worst website I've had the displeasure of navigating ina long time. Definitely not what it used to be.
Response from Best Buy
February 08, 2026
Hi Christopher, Thanks for sharing this review. We're concerned to hear you feel this way about our store and the website. We'd be happy to discuss this further with you to understand your experience and provide any assistance you need. If you'd like to do so, feel free to reach out to us via our social media channels on Facebook (https://bby.me/scx8h0), Twitter/X (https://bby.me/k1vbmv), or Instagram (https://bby.me/har0hr), and include the Google Review reference number #114701.
Garret B
February 06, 2026
5 out of 5
Installation department provided professional install
Dave O
February 04, 2026
5 out of 5
The person at the door greeted me and asked if hr could help. I told him I was looking for a Roku and was advised where to find them and someone to help in that area.

About Best Buy Aurora

bestbuy.com