They’re fine. Dishwasher was a steal. Tv, a total scam. They didn’t bother actually checking the tv, only for me to install it to find out it was non functional. 2 all day appointments later to get my tv fixed and now it’s an exchange. The exchange was 2x the price of the tv I purchased. Absolute waste of time and $.

Jason A

April 14, 2025

5 out of 5

Good service, friendly employees, and always a good idea to stop in when I'm in that area. You never know what crazy deals that might have at the moment. But act fast, things sell quick!

Ashly S

April 05, 2025

2 out of 5

A lot of the open box refrigerators we used and no one took the time to clean them before putting them on the floor. I personally could not find anything worth taking home. I am glad I looked before buying an open box refrigerator. The savings were minimal compared the price of the brand new fridge.

Response from Best Buy Outlet - Aurora

April 05, 2025

Hi there, Ashly, Thanks for taking the time to leave a review here on Google. I can understand expecting our open-box items to be clean and functional. This is far from the experience we want our shoppers to have. If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #65011735” when reaching out on social media, and be sure to include your full name, phone number, and email address. Regards, ^Ravi

Brent G

April 04, 2025

4 out of 5

Not bad, decent deals.

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