Don't know what I was expecting, but experience was good. Needed to replace a microwave oven and didn't want to wait for over a week for delivery. Good news is a new clean facility with friendly staff. So-so news, it's not really centrally located as it's way out by the Denver Airport... so for many like me, it's a journey to get to (luckily, I had to pick up someone from the airport so I combined trips. Obviously, it can't be central to everyone so not really a prable and access to 70 and 470 very easy. It was a bit different checking in to get the microwave... had to talk to a video doorbell ringer. I get it. More efficient. But was a bit different. My only suggestion, post a sign to show direction to pick-up door. Had a cute conversation on perspective. The doorbell video guy said drive around the building to the left at the doors. Well, from his perspective, the pick up doors were to the left. But from mine, they were to the right... we settled on... to the east.

Roger L

October 16, 2024

1 out of 5

They kept my 2 load straps and STOLE MY BUNGEES OFF THE WALL NOT ANYTHING TO DO WITH THE LOAD.