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Best Buy I70 & Tower Rd
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Frequently Asked Questions About Best Buy I70 & Tower Rd
How do I check product availability at the I70 & Tower Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local I70 & Tower Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy I70 & Tower Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the I70 & Tower Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2542 reviews)
Kevin V
January 28, 2025
1 out of 5
Had to return a big screen TV (purchased from the Best Buy Outlet). This location (Tower & i70) customer service rep wouldn't allow the return since we didn't purchase the set from this location. (Website says returns can go to any location). When I returned the TV to the store of purchase, the manager told us they should have taken back the device. Frustrating!
Response from Best Buy
January 28, 2025
Hi, Kevin,
Thank you for taking the time to share this review here, although we hate to hear they did not process your return at this location. We would like to get some more details from you and ensure your experience is escalated to the appropriate teams.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64744912. We look forward to hearing from you!
Regards,
^Katie
Abel H
January 27, 2025
5 out of 5
Easy pickup, placed order online and went to pick it up. Was in and out in 5 minutes!
Issica C
January 26, 2025
5 out of 5
It was great I have insurance on my vacuum and I was able to exchange it with no problems that was great I always get my vacuums here I like the fact that you can take it back if it breaks immediately especially after using my vacuums as much as I do monthly thank you Best buy
My H
January 22, 2025
5 out of 5
They're really wonderful here The Geek Squad guys are great