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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy I70 & Tower Rd
How do I check product availability at the I70 & Tower Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local I70 & Tower Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy I70 & Tower Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the I70 & Tower Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2756 reviews)
Stassja M
November 13, 2026
1 out of 5
Apparently this is the only Best Buy in the area that works with apple…. I DO NOT RECOMMEND MAKING AN APPOINTMENT.
Even if you have an appointment, there is no check in system- you just have to wait in line and it’s first come first serve.
And if you need to find an item? Don’t bother asking ANY OF THE 57 employees walking around, because they will not look for the item that the website/app clearly says they have in stock. Yet somehow ordering the item online, someone is able to find it 🙄
Response from Best Buy
November 13, 2026
Hello!
We know how important it is to have a smooth and efficient experience when visiting the store, whether you're arriving for a scheduled Apple appointment or shopping for a specific product. Having to wait despite scheduling an appointment and then experiencing difficulty locating a product that showed as available online can be both frustrating and time-consuming. That is not the level of experience we want our customers to have.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/vtbO9I)
Twitter/X (https://bby.me/NS4FOT)
Instagram (https://bby.me/c36GyF)
Be sure to mention your Google Review number, #254854, in your message. Thank you.
Darren M
November 08, 2026
1 out of 5
Tried to cancel an order and change my payment and they forced it through, last time I will ever buy something from this rude inconsiderate company, we'll when I cancel let me cancel, I would have repurchase it right away and nothing would have changed now you got a 1 star review, and hire someone at the returns counter that is miserable, and maybe dont charge 30 dollars to recycle or throw away an old TV
Response from Best Buy
November 08, 2026
Hi, Darren,
Thank you for reaching out and sharing your experience with us. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook (https://bby.me/oXGUby)
Twitter/X (https://bby.me/qEEC68)
Instagram (https://bby.me/HvW7I1)
Please mention your review #251911, so we can document your experience and/or if you have any questions.
Amy I
November 07, 2026
5 out of 5
Friendly, helpful staff. Found what I needed quickly and at a good price.
Bob E
November 04, 2026
5 out of 5
The Geek Squad Rocks..